Jake Park Email & Phone Number

New York, New York, United States

New York, New York, United States

• Implemented effective upselling techniques to increase sales and revenue.• Promoted specials, beverages, and additional menu items to maximize guest spend.• Collaborated with management on promotions to attract new customers and drive sales.• Trained and mentored new servers on service standards and sales strategies.• Motivated team members to achieve sales goals and deliver exceptional service.• Gathered guest feedback to assess satisfaction and identify areas for improvement.• Implemented feedback to enhance service quality and guest experience.

Washington D.C. Metro Area

• Gathered and captured data into the Salesforce database, ensuring its accuracy and integrity.• Deduped large sets of data using R and Python for a merger process with affiliated companies, automating processes,validating accuracy and providing detailed reports for a clean and accurate consolidated data set.• Conducted data mining analysis on the company's customer relationships and interactions, identifying insights and trendsthrough the use of analytical tools and data from various sources.• Procured sales data and expertly crafted a comprehensive performance report for the marketing team, utilizing my expertisein data analysis, visualization and Tableau.• Collaborated with the marketing and management team to identify potential vendors and clients, using collected and analyzeddata, providing insights, implementing recommended actions, and communicating progress.

Annandale, Virginia, United States

• Recruit, train, and supervise staff.• Schedule shifts and manage payroll.• Ensure high-quality service and handle customer concerns.• Manage daily operations, including food quality and safety.• Control costs, maximize profitability, and prepare financial reports.• Manage inventory levels and coordinate with suppliers.• Provide leadership and training to foster a positive team environment.