Amy Carter Email & Phone Number

Blue Ash, Ohio, United States

Cincinnati Oh

*Process high volume invoices with meticulous attention to detail.*Collaborate with cross-functional teams and departments to optimize processing.*Create and maintain factor aging of accounts payable invoices.*Assist brokers with expediting loads to be move quickly for payment.*Research complicated payment issues to get expedient resolution.*Work hand-in-hand with management to streamline processes.*Manage factoring company relationships to reduce aging invoices.*Utilize accounting software to proficiently enhance tracking and reporting capabilities.*Resolve billing and payment discrepancies in carrier payouts.*Manage AP email box by answering support inquiries and investigating dispute

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Fairfield Ohio

Implemented project procedures for a Fortune 500 company. Analyze data from daily reports to streamline procedures for future projects. Worked in tandem with team members to achieve site implementation goals. Headlined mailing aspect of the project to alert sites to new machinery being installed.

Maintain COBRA compliance for Fortune 500 companies. Provide in-office tutoring to contacts on web-based COBRA administration software. Initiate monthly reporting to clients-Maintain insurance information on insurance carrier website databases to provide appropriate coverage for COBRA participants as well as correct billing to participants. Streamlined process for insurance carrier contacting and reporting for clients on the third-party administrative level. Generate monthly billing for COBRA premiums. Apply monthly premiums to COBRA accounts using direct banking software while consistently accessing company banking accounts. Process incoming premium checks as well as automated clearing house (ACH) payments via direct deposits. Maintain company banking registers to reflect real time balances. Reconcile client accounts to make monthly premium pay-outs via live check or ACH.

Processing new hire employee paperwork as well as entering the data into ADP payroll software. Experience in HIPPA and EEOC regulations. Worked employee termination paperwork. Answered calls from store management regarding all human resources aspects. Confirmed verification of past and present employees. Administered background checks to Selection.Com for potential new hire candidates. Assisted team lead with daily functions. Contacted new hire employees to gather information for personnell files and assigning system passwords and security codes for daily transactions.

Initiated mail order pharmacy prescription orders for Anthem insurance holders for mail order medications in a timely, courteous manner. Obtained pricing information using national medication databases as well as using the same databases to obtain medication information. Tracked orders using FedEx, UPS, and DHL web software for customers to relay estimated time of delivery for packages. Performed as a liason between participants and pharmacy staff to resolve delicate medication issues. Worked in an environment that requires quick problem-solving ability as well as a kind and courteous attitude. Performed multiple tasks at any given time while obtaining pertinent information from Anthem participants.

Serviced direct sell sales representative with inventory and billing issues. Resolved billing issues for representatives. Assisted the shipping customer service department to resolve damaged and missing merchandise issues. Tracked packages using FedEx, UPS, and in-house delivery software tracking options.

Analyzed credit reports from the nations 3 major credit bureaus to determine creditworthiness. Opened credit card accounts for retail units. Maintained credit card accounts for cardholders. Researched and resolved billing and merchandise inquiries for cardholders. Worked with liaisons in merchandise logistics to aide in resolution of customer issues. Worked in teams as well as independently to complete tasks. Streamlined the policies and procedures for a procedure that joined our inventory logistics warehouse and our call center customer service units.

Associates, Criminal Justice

Certificate, Accounting

Activities and Societies: Class treasurer Honor societyVocational education certificate for computerized accounting. Business courses