Technical Director - Customer Success, Apac
CurrentAs part of the Customer Success team at Backbase the responsibilities include* Managing Customer Relationships for the APAC region* Creating Solution Architectures and driving better business outcomes for the customers by helping with Backbase product rollouts, implementations and adoptions.* Advisory on Digital banking transformation strategies* Conduct technical events/ out-reach campaigns for the customer to educate/train them on the use of the Backbase product* Build… Show more As part of the Customer Success team at Backbase the responsibilities include* Managing Customer Relationships for the APAC region* Creating Solution Architectures and driving better business outcomes for the customers by helping with Backbase product rollouts, implementations and adoptions.* Advisory on Digital banking transformation strategies* Conduct technical events/ out-reach campaigns for the customer to educate/train them on the use of the Backbase product* Build product feature back-log by listening to the voice of the customer Show less