Selena Ortiz Email and Phone Number
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Results-driven professional, versatile and accomplished training professional with a wealth of experience designing and developing training, implementing learning systems, leading knowledge transfer sessions, facilitating group training, and conducting software readiness to achieve strategic business goals. Skilled in developing and overseeing training materials and implementing and managing training systems. Adaptable with demonstrated learning agility to perform various complex tasks to produce engaging and effective training materials in a fast-paced environment. Excels in challenging and evolving organizational landscapes and thinking logically to achieve goals. Technically savvy with demonstrated success analyzing client business models, identifying technical requirements, and recommending process improvements for operational efficiency. Highly developed interpersonal skills with Spanish fluency.Areas of ExpertisePBM Vendor Integration | Quality Assurance | Customer Relations | Vendor Partnerships | Instructional Training | Technical Support Onboarding | Project Management | Curriculum Development | Process Improvement | Program Management | Confluence | Jira Zoom | Salesforce | Financial Force | Tableau | Smartsheet | Training Methodologies | Business Development
Wellsky
View- Website:
- wellsky.com
- Employees:
- 799
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Integration SpecialistWellsky Sep 2021 - PresentSan Antonio, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Coordinate Pharmacy Benefit Management (PBM) vendor integrations aligning go-live dates and configuring the client's PHI data to be sent to partner PBMs for new clients and reorganization/transition for current clients. ◆ Assist in developing PBM partnerships as one of the main contacts responsible for communicating with sales and support to ensure clients' data/PBM vendors are successful. ◆ Represent WellSky’s home health and hospice integrations suite, meet weekly with vendor partners to coordinate new integration requests, and serve as a third-party intermediary between vendor partners and the engineering team.◆ Validate, gather and update client identifiers via Smartsheets and Jira tickets according to the statement of work.◆ Track client integration project status and execute builds to push client data to testing and go-live production.
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Training Implementation SpecialistWellsky 2020 - 2021San Antonio, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Established the system set up and onboarding of all features purchased along with QA before launch.◆ Organized and conducted meetings from implementation to post-go-live support, assisted project managers in implementing enterprise clients within the timeline, led the implementation of small to medium size clients and set data build expectations. ◆ Trained current teammates on updated and or current processes for onboarding.
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Training SpecialistKinnser Software (Now Part Of Wellsky) 2015 - 2020Austin, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Selected for the 2018 Kinnser Service Award at Kinnser Software.◆ Executed onsite/virtual end-user training, gathered and analyzed workflow information for home health, hospice, and private duty agencies to coordinate onsite training for all employees for the EMR software transition. ◆ Served as the subject matter expert collaborating with product owners to understand new features and assist with curriculum development, and engaged with support, sales, and account management to ensure the best customer experience. -
Account Development RepresentativeKinnser Software (Now Part Of Wellsky) 2014 - 2015Austin, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Generated and qualified new business leads from strategic outreach campaigns, scheduled product demonstrations with account executives, and increased customer pipeline. ◆ Researched pre-qualified and non-qualified leads to obtain additional software and contractual information to determine the optimal product fit and followed up with leads to upsell additional products and solutions.
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Technical Support RepresentativeKinnser Software (Now Part Of Wellsky) 2013 - 2014Austin, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Delivered technical customer support, troubleshot and resolved operational/technical issues, and addressed customer concerns. ◆ Addressed client inquiries concerning system operation, diagnosed software issues, and recommended corrective action plans.
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Retail Sales ConsultantAt&T 2008 - 2013Austin, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Delivered product presentations and anticipated customer needs to consistently meet and exceeded monthly sales goals ◆ Trained and mentored new employees on Opus POS system and troubleshot Apple, Blackberry, Windows, and Android software devices .◆ Installed, restored, and reset software, troubleshot email accounts, and added updates/upgrades to mobile wireless devices. -
Logistics Sales RepresentativeC.H. Robinson 2006 - 2008San Antonio, Texas AreaSELECT ACHIEVEMENTS:------------------------------------------◆ Developed, led, and executed daily logistics and carrier plans for a national third-party logistics and supply chain management provider, including prospecting clients, negotiating carrier rates and business account management.◆ Collaborated with the national accounts office to manage a drop-trailer program, drove a constant flow of equipment placement, and oversaw profit margins to achieve income goals.◆ Ensured on-time delivery of all loads, executed effective communication around logistics responsibilities amongst customers, carriers, drivers, and support departments. -
Certified Pharmacy TechnicianHeb Pharmacy Sep 2004 - May 2006San Antonio, Texas Area
Selena Ortiz Skills
Selena Ortiz Education Details
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Speech Communication
Frequently Asked Questions about Selena Ortiz
What company does Selena Ortiz work for?
Selena Ortiz works for Wellsky
What is Selena Ortiz's role at the current company?
Selena Ortiz's current role is Training & Integration Consultant.
What is Selena Ortiz's email address?
Selena Ortiz's email address is se****@****ser.com
What is Selena Ortiz's direct phone number?
Selena Ortiz's direct phone number is +151287*****
What schools did Selena Ortiz attend?
Selena Ortiz attended The University Of Texas At San Antonio.
What are some of Selena Ortiz's interests?
Selena Ortiz has interest in Children, Environment, Education, Human Rights, Animal Welfare, Health.
What skills is Selena Ortiz known for?
Selena Ortiz has skills like Training, Training And Development, Training Delivery, Technical Training, Knowledge Sharing, E Learning Implementation, Requirements Gathering, Business Requirements, Software Implementation, Customer Service, Customer Satisfaction, Leadership.
Who are Selena Ortiz's colleagues?
Selena Ortiz's colleagues are Lenita M Marshall, Jason Stump, Casey Wayne, Betsy Claassen, Jack Wang, Ryan Crawford, Anna Kuklenko.
Not the Selena Ortiz you were looking for?
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2ucla.edu, psu.edu -
Selena Ortiz
Vice President Of Sales At Csc - Computer Sciences CorporationDenver Metropolitan Area2csc.com, csc.com2 +170324XXXXX
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Selena Ortiz
Msw Candidate At Florida State University | B.S. Human Development And Family SciencesTallahassee, Fl -
Selena Ortiz
Newark, De2valassis.com, manasquanbank.com1 (844) 6XXXXXXX
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