I check out patients and collect their copay or any outstanding balances on their account. I key in daily charges to be filed to insurance, and when necessary confirm diagnosis' and procedure codes that are billable with that particular insurance. I also have to confirm charges and payments at the end of the day and batch everyone out. I prepare the deposits and make those deposits to the bank. Keep track of a daily tally of the cash drawer and the petty cash receipts for the office. I help with checking in patients, entering patient information, taking messages for nurses and/or other office employees, and verifying insurance benefits. I perform other duties and special assignments that is asked of me.

Verify patients insurance eligibility and benefits for over 15 clinics for diagnostic testing. Notify clinics of patients benefits, co-pays, and deductibles by fax, email, or phone. Notify some clinics patients by phone to inform them of their co-pays and/or deductible.

Verify Insurance eligibility for diagnostic testing for about 15 clinics. I verified benefits with several different insurance companies by telephone or internet. If procedure required Pre-Certification, I obtained medical records in order to get approval for the testing. I would notify most of the clinics of the patients insurance benefits and any amount the patient would be responsible for. For some clients, I notified the patient regarding benefits and any amount they would be responsible before the patient had the test.

Answer multiple phone lines and transfer calls, schedule and reschedule appointments, confirm appointments, follow-up on missed appointment, patient referrals to specialist, filing into charts and EMR system, collect co-pays/balances and post to patients accounts

Follow-up on all BCBS outstanding and denied claims for Decatur General Hospital and Decatur General West. Called BCBS to verify eligibility and benefits in order to get claims paid. Review audit trails and corrected specific claims before it could be sent electronically to BCBS. Returned patient phone calls on inquiries regarding their bill or claim. Obtained medical records and specific information that BCBS requested from either hospital or attending physician.

Collect co-pay's and past due balances and post on accounts. Reassure appropriate diagnosis ICD-9 codes and key in the daily charges. Review monthly patient balance report and search for correct information in order to re-bill insurance or collect payments from patient if needed. Assist office manager in other assignments. Verify BCBS and Medicaid eligibility and assist with referrals. Answer phone, schedule and re-schedule patient appointments, and take messages. Search account numbers and file medical information into charts. Assist the doctor's , nurse's, and check-in receptionist when needed.

Answer multiple phone lines, schedule and re-schedule appointments. Verify BCBS and Medicaid eligibility and benefits, and review account balances. Perform check-in, check-out, and cashier/collection positions when needed. Assist with filing and any other assigned duties.

Prepare patient's chart and update patient information. Verify Medicaid eligibility and request referrals if needed. Answer phone, schedule and re-schedule appointments, confirm next day appointments. Take phone messages, assist with filing, assist with organizing front office.