Cx Insights Consultant
Current- Responsible for developing and facilitating client relationships, delivering and presenting research, and coordinating with internal counterparts on all aspects of insights and monitoring business including.
- Supported commercial processes including renewals, scope tracking, pricing, creating SOWs, and ensuring proper documentation.
- Provided content expertise, including ad-hoc research for select clients, reviewing and editing deliverables and research conducted by Media Intelligence, and contributing to in-house research and intelligence.