Spike Emlet Email & Phone Number

Houston, Tx, Us

Houston, Texas

• Manage Azure Active Directory, along with Mobile device manager and Intune. • Performed Program and app packaging for SCCM and Azure Intune.• Currently manage Office 365 exchange email system for multiple companies, with 200+ emails. •Manage, update, and backup SQL servers as well as managing backups, updates, and integrity of onsite Network Attached Storage systems.• Configure, monitor, and maintain email applications and virus protection software• Defined and implemented… Show more • Manage Azure Active Directory, along with Mobile device manager and Intune. • Performed Program and app packaging for SCCM and Azure Intune.• Currently manage Office 365 exchange email system for multiple companies, with 200+ emails. •Manage, update, and backup SQL servers as well as managing backups, updates, and integrity of onsite Network Attached Storage systems.• Configure, monitor, and maintain email applications and virus protection software• Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment.• Implement and provide technical support for voice services and equipment, such as private branchexchange, voice mail system, and telecom system. Show less

Houston, Texas

Pensacola, Florida Area

• Recommended modifications to improve speed of operations and system security measures. • Configured and managed AD, Exchange, DHCP, Antivirus and backup servers in the corporate network.• Currently manage Office 365 exchange email system for multiple companies, with 200+ emails. •Manage, update, and backup SQL servers as well as managing backups, updates, and integrity of onsite Network Attached Storage systems.• Effectively managed system functionality to ensure ongoing… Show more • Recommended modifications to improve speed of operations and system security measures. • Configured and managed AD, Exchange, DHCP, Antivirus and backup servers in the corporate network.• Currently manage Office 365 exchange email system for multiple companies, with 200+ emails. •Manage, update, and backup SQL servers as well as managing backups, updates, and integrity of onsite Network Attached Storage systems.• Effectively managed system functionality to ensure ongoing operations, for a Government Contracting Construction company with Support for 60+ internal and external end users on a daily basis using Microsoft Server 2008 and 2012 R2.• Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment.• Setup and Install of systems and equipment for use within the Local Area Network as well as for WAN connections via VPN for remote operators and offices. Show less

Pensacola, Florida Area

• Assisted with the Troubleshooting, and resolution of mobile devices within the iDevice family, to include, iPhones, iPods, iPads, as well as account related inquiries.• Managed a team of up to 40 People, along with giving quality adherence evaluations to enhance customer support performance.• Completed a satisfaction rating within the top 5% of all Support groups with the Apple company on a consistent Basis.

Worked with all aspects of social media, including Facebook, Twitter, and Webchat.

• Support Level 2 technicians, along with Field Engineers to resolve issues regarding to RF signal, and client functionality. • Set up and managed scheduling for remote technicians for all 50 states. • Performed advanced troubleshooting and repair of devices for remote locations on a daily basis. • Assisted with remote assistance via Bombgar, Team Viewer, and other remote desktop applications along with basic and advanced network configuration protocols.

• Managed Multi Million yen distribution network for multiple companies to allow for accurate financial support of clients. • Managed and ensured ongoing performance of the computer network. Conducted training on equipment and software utilization.

Bachelor'S Degree

Associate’S Degree

Aviation Mechanic

High School Diploma