Sarah Morrison Email & Phone Number

Grandview, Ohio

Dublin, Ohio

Answer telephone inquiries about room accommodations and the surrounding areas; Greet, assign and check guests into rooms; Coordinate with other departments and management; Maintain a cash drawer, post charges, calculate guests' bills and collect billing information and payments; Provide courteous and professional service and assistance to all guests (in-house and prospective); Arrange transportation, dining, entertainment, etc. reservations for guests; Attend to irate and confused guests; Effectively listen to guests' grievances and determine the causes, select the best solutions and communicate a plan of action to guests, working to resolve the issue, and see to that the problem is resolved; Promptly respond to and resolve housekeeping and maintenance problems; Initiated and maintained accounts targeted and VIP sales board, and a company branded lobby and bar

Hilliard, Ohio

Provided assistance, cash, change, and other supplies for team members working checkout lanes, at the service desk, electronics, Pizza Hut, and Starbucks; Planned breaks for the front end team and provided coverage; Quickly responded to and resolved guest questions, needs, complains, and compliments; Ensured a clean and neat work environment for my cashiers and shopping experience for my guests; Delegated tasks such as restroom checks, collecting carts, finding items for guests, signing and restocking and replenishing; Encouraged and demonstrated sales points to meet our daily goals on sales and REDcard conversions

Hilliard, Ohio

Education record

Activities and Societies: Marketing; Sociology; Psychology; Media Arts; Marching Band Arranged a fundraiser for monetary, supplies, food.

Education record