Sendie Brunard Email & Phone Number

New York, Ny, Us

New York, United States

Remote

- Team Leadership: Led collaboration and gathered product requirements to ensure delivery of a search feature that reduced abuse (scammers, fake, and fraudulent profiles) through automated language matching. - Creative Solutions: Reduced manual moderation hours and labor costs by identifying user needs, gathering requirements, setting success metrics as well and creating user stories for an MVP and three additional milestones for an automated appeal workflow, reinstating hundreds of incorrectly moderated job seekers.- Cross-Functional Collaboration: Owned product roadmap and met with various teams to define requirements for engineering to integrate with our moderation platform, resulting in the detection and removal of millions of messages monthly across their user-facing products.- Project Management: Led and facilitated weekly sprint planning and backlog grooming sessions

- Market & Data Analysis: Boosted apply and click rates by 5-10% per test for job seekers by identifying user needs and analyzing user behavior. Conducted weekly A/B tests and leveraged SQL to drive product improvements in collaboration with cross-functional teams, including Product, UX, Taxonomy, Engineering, Operations, and Legal.- Stakeholder management & Presentation: Enhanced application quality and relevance ratings by developing a strategic one-year roadmap focused on segment-specific job components, leveraging user data insights. Presented the roadmap to leadership teams, aligning on key priorities and driving targeted improvements.- UX Principles: Enhanced user experience and job matching by conducting user research and interviews, analyzing user behavior through SQL to identify pain points and growth opportunities. Strategically prioritized and addressed key areas for improvement, driving more effective and seamless user interactions.- Strategic Alignment: Managed and optimized the job search experience for construction segment job seekers by leading bi-weekly sprints and creating tailored user stories based on unique user needs. Regularly utilized user feedback and conducted quantitative and qualitative analysis to drive continuous improvements.

New York, United States

- Customer Advocacy: Increased platform usage and improved client retention by developing an onboarding guide that showcased features of our integrated marketing platform and provided optimization tips for marketing team launches.- Strategic Alignment: Improved client strategic planning and user targeting by identifying customer pain points and partnering with engineering, operations, and finance teams to develop and implement effective solutions.- Cross-Functional Collaboration: Facilitated seamless ticket and payment processing by leading onboarding training for cross-functional teams various clients, focusing on scanning, processing, and storing of tickets and payments.

Brooklyn

Greater New York City Area