Responsibility includes consulting, requirements gathering and responding to Request for Proposal (RFP). And working on the costing, pricing process and preparing estimation (cost model), customizing Statement of work (SoW), Document of Understanding (DoU).Infrastructure Architect /Solution Design ~ Project Management ~ Relationship Management~ Technical Support ~ Quality Assurance / SLA Compliance~ WAN / LAN Troubleshooting & Resolution ~ Troubleshooting ~ Administrative Support ~ Configuration and Installation ~ MIS

Maintaining LAWSON (ODC) and supporting Windows based server within the customer, providing advice and guidance’s for the client on how to maintain and taking care of project management and client delivery of the Infrastructure support of the Client.Working as Infrastructure Support Analyst handling about 130 users In (ODC) and looking after DATACENTER which is located both in Chennai and St.Paul (USA) and supporting change management Process. Application monitoring procedures, policies, documentation and remote project management. Lawson provides software and service solutions to 4,000 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Lawson’s solutions include Enterprise Performance Management, Supply Chain Management, Enterprise Resource Planning, Customer Relationship Management, and Manufacturing Resource Planning. Headquartered in St. Paul, Minn., Lawson has 40 offices worldwide. Undertaken a number of internal initiatives targeted at the development and improvement of LAWSON services. These have included:Acting as point of contact Lawson IS Administration and maintained Infrastructure Servers of Lawson Servers at St.PaulWorking with Project Delivery and Service Management teams to support Lawson ODC with Key Performance Metrics with efficiency of operations.Maintaining their Websites ( windows based – IIS)Coordinated in realigning the HW & network components related to Lawson Data Centre at St.PaulCoordinated and support the team member for the Windows server (Web server IIS) and other servers troubleshooting.Monitoring of server using automated tools and Backup support with diagnosis and impact assessment.

Role : Team Lead, System and Network administrator Responsible for the maintenance and growth of LAN / WAN environment. And Technical Support (Co-location IIS Servers ), which offers services like Web servers, FTP, DNS, Database, authentication and Gateways. We have squid and Wingate proxy which was Installed and maintained by myself. Configuring Outlook Web Access in Exchange with IIS 5 and Active Server Pages.Advanced installations like RAID - IDE / SCSI, higher-end graphics cards (Broadcasting Quality Cards), configuring of digital cameras, servers etc.Mail serverMS-Exchange 5.5/2000, Web Server InstallationWindows: IIS, Exchange server, maintaining security for the online web server and mail server Clients Ashok Leyland (www.ashokleyland.com), Hindustan Latex (www.moodsplanet.com)DHL (www.dhlmangoexpress.com), Prince Jewellery (www.princejewellery.com)Royal Enfield (www.royalenfield.com), Phones Unlimited - UK (www.phonesunlimited.co.uk) SSL (Online payment).

Install multiple operating systems with multi boot options, load software (back-ends, drivers, etc), and monitor performance issuesTrouble shooting hardware and software problems. Know-how of networking and administration of Windows NT / 2000 (creating users, groups, checking event logs, etc.) Troubleshooting and support for all high end Digital Camera and all web camera like Sony and Kodak. High end editing cards and conversion cards Like Snazzy I and II, Pinnacle Studio 8. And hard ware support for Microsoft products like Gaming, Key board and mouse