Senthil Nathan Email & Phone Number

Dubai, United Arab Emirates

Infrastructure Management - Oversee the day-to-day operation of the organization’s IT Infrastructure. Manage Servers, storage, and networking equipment. Ensure the availability, reliability, and performance of IT Systems. Network Management - Responsible for maintaining, supporting, and implementing networks. Installing, and configuring network hardware and software components including routers, Switches, and Wi-Fi Networks. Troubleshoot and resolve network-related issues ensuring minimal downtime and high availability.Network security - Implement and maintain security measures to protect against cyber threats, unauthorized access, and data breaches. Conduct regular security audits and ensure compliance with security policies. Monitoring and managing FortiGate firewall, IPSEC VPN, Site to Site VPN, Symantec anti-virus, and configuring Security Policy Rules, NAT, and Static Routes on the Router.Server Management - Responsible for Server deployments, OS installations, cluster management, virtual machines, disk quota management, distributed file systems, and other related tasks. Monitoring and Managing Domain Controllers, File/Print Servers, Group Policies, AD, LDAP, DNS, and DHCP on Windows 2012/2016.CRM and ERP - Responsible for User management in D365, and Salesforce.Document Management System - Responsible for Database Backup, User Administration, Configuration, Modification, Document type, Workflows, and BacklogsIP Telephone System – Maintain voice communication systems including Cisco CUCM, Voice Gateway, and associated hardware. Responsible for installing and configuring IP phones in Cisco CUCM BE6K M.

Dubai, United Arab Emirates

System Administration - Responsible for setup up the desktops, laptops, and printers for the employees as per the company policy. Responsible for purchasing and installing software licenses needed for the employee. Communicate effectively with non-technical users to explain network issues and solutions clearly and understandably. Examine and resolve hardware, software, and network problems. Responsible for Remote support, Asset Tracking, Asset management, and IP Management.Telecommunications - Work closely with SP to resolve issues related to voice services, and service outages. Coordinate with the Administration department to purchase new sim for the employees, Monthly payments-related issues, and other SP-related purchases.Security System - Responsible for maintaining, and implementing CCTV Surveillance and Access control network.

Dubai, United Arab Emirates

Network - Collaborating with the IT department on the deployment and maintenance of network technologies. Testing the exchange of data between computers, servers, modems, and routers. Installing, configuring, Router, and switches, and updating network software, as well as maintaining hardware and network devices. Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.System Support - Manage the configuration and performance management of all PC systems. Deploy new laptops, monitors, and printers; install and configure the OS, applications, and drivers. Install, configure, and troubleshoot Email, and telecommunication solutions, including Audio/Visual equipment, and conference room equipment. Diagnose, troubleshoot, and resolve various workstation issues including but not limited to network connectivity, peripheral equipment, and user access. Assist clients in TCP/IP configurations for proper connectivity of wireless capable.Telephone System - Installing and configuring Telephone PABX (Panasonic, NEC). Security System - Installing and Configuring CCTV Surveillance and Access control Systems in Customer locations.

Bachelor Of Engineering (B.E.), Information Technology, A+

Higher Secondary School Certificate (Hsc), A+

Secondary School Leaving Certificate (Sslc), A+