Senthil S Email & Phone Number

A seasonal professional with over 22 years of diverse and dedicated experience in the Automobile industry. Presently associated for 13 years with Lanson Toyota Chennai in various stages and department in Technical line a result oriented motivated dynamicDeputy Manager-service with flair of developing and improving quality of work in the organization. An effective technical communicator with training skill for his subordinates.Hiring and supervising all service department personnel, as well as monitoring their performanceCreating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat businessProviding training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturersKeeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representativesMaintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policyMotivate and lead the Service team, Handle well the customer clarifications and requests. Monitor the smooth work fllow of the deale

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  Body Shop Manager

  Harsha Toyota