Process Associate at Tata Consultancy Services (TCS), focused on delivering efficient and high-quality solutions to support business processes. My role involves collaborating with cross-functional teams to ensure smooth execution of tasks, maintaining data accuracy, and providing exceptional service to clients.Passionate about continuous learning and professional growth, I aim to leverage my skills to contribute to organizational success while expanding my expertise in process… Show more Process Associate at Tata Consultancy Services (TCS), focused on delivering efficient and high-quality solutions to support business processes. My role involves collaborating with cross-functional teams to ensure smooth execution of tasks, maintaining data accuracy, and providing exceptional service to clients.Passionate about continuous learning and professional growth, I aim to leverage my skills to contribute to organizational success while expanding my expertise in process management and operations. Show less

1.Involved in sales by explaining to customer and asking what type of course they prefer, and then explaining the course in an understanding manner.2. Act as a customer support and clearing the customer queries then help them to feel comfortable and satisfy the queries of them.

Voluntarily asked to work on this team for career development.1.Worked with the HR team to coordinate company events. Created and updated tracking spreadsheets using MS Excel. Updated and maintained employee records to respond quickly to requests for information.

Next step in internship life.1. Using pixton creates a cartoon character and by using canva create new templates which are useful for sessions. Involved in research activities and assist with the team what they need.

The team where I started my career and developed myself professionally and personally.1. Assist in preparing presentations using ppt to enhance session content and visual appeal. Utilized Microsoft Excel, power point presentations and Word document to organise customer data, session details, other summaries and etc..2. Conducted session and co-ordinate with facilitators for sessions by using various platforms such as Zoom and Webex.3. Acted as a point of contact for… Show more The team where I started my career and developed myself professionally and personally.1. Assist in preparing presentations using ppt to enhance session content and visual appeal. Utilized Microsoft Excel, power point presentations and Word document to organise customer data, session details, other summaries and etc..2. Conducted session and co-ordinate with facilitators for sessions by using various platforms such as Zoom and Webex.3. Acted as a point of contact for customers, addressing inquiries , resolving issues and ensuring the customer satisfaction. Show less