Leading transformation through automation and innovation by leveraging top tools, integrated toolchains, and SAP expertise to streamline processes and create high-performing, inclusive work environments.In the RISE context, contributed and finalized an integrated toolchain approach using SAP LeanIX, SAP Signavio, SAP Cloud ALM, and Tricentis, working with leaders and experts. Enhanced the RISE End-to-End Operating Model by aligning units, roles, and tools, and validating the model through real-time process experiences before rollouts. Supporting the RISE Adoption Scale Office and managing Clean Core Quality Gates in Test Automation (Tricentis) and Enterprise Architecture transformation (SAP LeanIX). Contributing to SAP/Tricentis workstreams, including test automation build, content factory, and delivery, within the RISE Customer Delivery Initiative.Managing Test and Delivery automation at Cloud ERP, focusing on adoption across practices, functional factories, customer projects, and product engineering teams. Developed Test Automation Optimization services for the Professional Services consulting catalog and Preferred Success, delivering these to RISE customers.Driving SAP LeanIX at Cloud ERP with a focus on enablement, portfolio updates, adoption, and utilization.Designed a delivery automation governance model with an integrated toolchain, covering the entire lifecycle from idea inception to execution, ROI tracking, and performance metrics, ensuring oversight at the ASC level.

Labs India-wide program, had fostered a research-oriented environment through a collaborative effort between Labs India and academia. Significantly contributed to the enhancement of Learning pillar, restructuring skill enablement programs by partnering with industry and academia, leading to improved employee engagement and retention. Notably, a pivotal engagement was established with IIM-B.

Acquired a deep understanding of ethics and compliance, and raised awareness by disseminating and transferring information and knowledge.

Actively supported and participated in a groundbreaking initiative Autism At Work, which championed neurodiversity in the workplace and fostered an inclusive environment where neurodiverse employees felt valued and accepted. Took pride in mentoring a colleague, guiding them from a test engineer to a successful data-scientist, serving as a role model and inspiration for individuals within the spectrum, and cultivating a supportive team environment throughout the journey.

Managed a global team delivering crucial services within S/4HANA Best Practices, including CX Best Practices across diverse industries for Solution Builder and CBC contexts. Devised and implemented a tailored Test Automation Strategy, creating automation templates for S4 customers with a focus on lifecycle management.Led the Test Strategy for S/4HANA-CBC activation tests using dockers and DevOps toolchains. Guided quality management initiatives from scoping to release recommendations and supported Test and Test Automation for Intelligent Enterprise scenario product teams and modular-ERP, including central program initiatives and QPA considerations. Ensured customer upgrade success through pre and post-upgrade tests and managed Document Generation Services (DGS) for streamlined operations.Directed substantial teams (100+ FTEs, including partner-managed), emphasizing people management and development aligned with team goals. Recruited diverse talent through programs like Autism at Work and contributed to promoting diversity and inclusion. Focused on employee engagement, fostering leadership trust, and cultivating a culture of business health.Strategized career development and compensation planning, nurturing talent, and establishing equitable reward structures. Managed resources and upheld staff competencies to ensure team success. Collaborated with cross-functional teams within SAP and partner organizations to manage multiple projects effectively.Achievements include securing patents, earning awards, and contributing to various initiatives, reflecting a commitment to personal growth, innovation, and fostering workplace inclusivity.

Directed and tracked team performance across S/4HANA Cloud and OP releases, closely monitoring KPIs and objectives. Guided the team to focus on impactful, customer-centered outcomes, using OKRs and goals to exceed standard metrics.Outlined program requirements, led prioritization efforts, and contributed to budgeting for new topics, ensuring careful tracking of efforts versus demand. Played a key role in strategic decision-making, with a customer-centric approach aligned with overall product goals. Possessed a deep understanding of the SAP S/4HANA Roadmap, testing concepts, strategies, processes, and tools.Collaborated closely with senior leadership to maintain alignment with high-level strategic objectives. Demonstrated flexibility in navigating details, enabling creative problem-solving within the team. Worked with Project Leads and Quality Management to manage stakeholder expectations and address ad hoc requirements swiftly. Regularly presented the program's achievements, highlighting tangible customer and product enhancements beyond traditional methods.

Accountability encompassed the entire lifecycle, starting with strategic scoping and active involvement in S/4HANA-CBC 2SL, 3SL, content decoupling, and customer conversions. This role also included orchestrating release management activities and providing well-informed release recommendations.Oversight was maintained for both early adopter and general availability releases of S/4HANA-CBC, driving the development of innovative quality strategies and measures. This involved incorporating key performance indicators (KPIs) to ensure timely delivery by managing dependencies and establishing robust guardrails.Led internal validation processes with specialized tools to ensure platform robustness and effective reporting. The primary goal was to provide stakeholders with transparent, fact-based insights to support informed decisions and actions.

Collaborated closely with diverse teams, including product managers, developers, and designers, to bring innovative ideas to fruition. This involved exploring the opportunity space, translating concepts into actionable solutions, and proposing integration strategies (Signavio, EARL, CALM, CBC and Tricentis). Significantly contributed to product management artifacts, crafting persona profiles, value propositions, and comprehensive use cases.Responsibilities extended to evaluating the viability of initiatives, aligning them with strategies, and investigating their fit within the broader solution landscape of SAP and non-SAP products. Additionally, prepared and presented progress reports, achievements, and challenges during leadership meetings.Actively shaped the solution space, influencing the selection of solutions for potential productization, and contributed to the entire innovation lifecycle, from opportunity identification to product definition. Moreover, provided support by outlining data requirements, conducting feasibility assessments, and mapping product requirements and integration architecture concepts.

Contributed to a global, cross-functional team, advocating brand-first strategies to create cohesive brand experiences aligning with SAP's business objectives. Focus was ensuring brand consistency across SAP and its ecosystem.

Played a key role in S/4HANA Best Practices, overseeing end-to-end testing to ensure smooth operations. Contributed to high-quality configuration content (including sample/demo-data) and improved business processes. Developed a comprehensive test strategy, laying the groundwork for structured testing methods and types.Managed a large team of test/quality engineers and consultants (40+ FTEs, including partner-managed) and coordinated testing environments, tools, and essential infrastructure. Created detailed test plans, defining scopes, objectives, timelines, and resources for each testing phase while addressing potential risks.Excelled in communication with stakeholders, acting as a key link and working efficiently with external vendors. Defined and monitored KPIs, and presented insightful findings through reports. Committed to continuous improvement by identifying process enhancements, implementing efficient test automation (for both internal testing and customer delivery), managing the testing budget, maintaining meticulous documentation, providing robust training, and resolving conflicts effectively. This approach greatly improved the quality of business processes and configuration content in S/4HANA Best Practices.

Engaged in end-to-end testing to ensure the comprehensive validation of the entire product, from start to end. Designed detailed test plans covering the product lifecycle, including integration and system testing. Analysed dependencies and integrations across various components of the system to ensure smooth interoperability and functionality across the entire product. Identified potential risks that might impact end-to-end functionality and worked on mitigation plans to address these risks, thereby ensuring the reliability and stability of the product.

Conducted internal validation for multiple SAP CRM releases (CRM 700-714, S4, Fiori, iCRM, DPP, ZDO, Sec PD, and Clickjacking) across various deployment models and devices. Led two scrum teams with a total of 24 FTEs, orchestrating Quality and Test strategies to ensure effective execution from planning to delivery and reporting.Managed stakeholder relationships, prioritized alignment and satisfaction, and demonstrated leadership in addressing complexities while fostering strategic thinking. Collaborated with cross-functional teams to enhance testing methodologies and best practices. Defined and monitored project-level metrics, drove Continuous Improvement Processes (CIPs), and established system landscape and product standard requirements.Actively contributed to test preparations, including automation and test case development. Mentored and monitored within the scrums, continuously striving for improvement and optimization.

Handled similar responsibilities as a Regression Test Lead, but with added topics and a larger team of 18 FTEs. Strictly adhered to Agile and Scrum principles while managing the testing process.

Led detailed planning, execution, and oversight of regression tests to safeguard functionality from changes. Collaborated to develop an effective testing strategy, including comprehensive test case design, documentation, and updates.Managed test execution, timelines, and a team of 7 FTEs, monitoring progress closely. Documented defects, tracked and communicated issues for quick resolution and retesting. Assessed risks and mitigated potential testing challenges.Provided stakeholders with regular updates on progress, issues, and quality metrics. Ensured adherence to standards and continuously improved the regression testing process while guiding the team throughout the lifecycle.

Reviewed Business Requirements Document (BRD) and Functional Specifications Document (FSD) to understand requirements. Managed test design, execution, and defect resolution, including retesting. Tracked progress and swiftly addressed any issues

Led a team of 14 FTEs to deliver high-quality outcomes in Guidewire's Claim and Policy Center. Managed test planning, metrics, audits, and participated in Project Management Reviews. Collaborated with the Onsite team to streamline tasks, resolve issues, and track progress. Directed all phases of testing, from design to execution and reporting, ensuring smooth project execution. Facilitated knowledge-sharing and mentored new team members to foster collaboration.

Led a team of 8 FTEs, managing project tasks, progress tracking, and issue resolution. Analyzed business and functional documents for a thorough understanding of requirements. Directed test design, execution, defect management, and reporting. Ensured timely delivery of critical project documents, including requirements traceability matrix (RTM), test cases, and summary reports.

Led a team of 3 FTEs, collaborating with onsite and customer contacts for smooth project execution and test coordination. Monitored test design, execution, and defect management, quickly addressing any challenges.

Reviewed business and functional requirements to understand project needs. Managed test design and execution, including defect resolution and retesting.