Sean Parkinson Email & Phone Number

Reston, Virginia, United States

Manages a Team of 50+ supporting day-to-day operations and maintenance of the FEMA GO System, a fully containerized, microservice-based system in AWS GovCloud. Includes delivery management of multiple, cross-functional Agile DevSecOps Teams (business analysts, developers, devops engineers, software development engineers in test, and security engineers).

Arlington VA

Performed program management for Federal Health Market clients, managing teams of infrastructure and development staff to provide DevOps support for mission critical web applications at NIH. Led a team to perform a rapid data quality assessment and development of an organizational data strategy for a multi-system, complex CRM implementation. Managed Firm.

Federal Energy Regulatory Commission

Managed a team of 50+ Infrastructure Operations & Maintenance Staff supporting a 1500+ seat, 500+ server, 150+ network device, SAN/NAS enterprise spanning 7 locations in the continental United States. Functional areas of this team include Service Desk, Desktop Support, Server/VMware/Storage/Network management, VPLEX WAN DR environment, Web Content.

Gaithersburg, Maryland

Acted as a technology leader capable of providing oversight and management of IT systems to support the overall information systems strategy and plan for an acute healthcare provider. Provided expertise in the definition, adoption and adherence to technology standards and processes. Finally, provided technology direction to other teams, ensuring that all.

Acted as the Data Center and Equipment Task Leads for the National Children's Study MIMS (Main Study Information Management System) program. In this role, managed 5 engineers providing operations and maintenance support for the new co-located MIMS Data Center. Managed relationship with reseller/integration subcontractor to facilitate lease of all.

Managed and developed a team responsible for network managed services support within the FDA’s Division of Infrastructure Operations (DIO), a sub-organization responsible for providing comprehensive system support to the FDA’s infrastructure and business operations on a 25x7x365 basis. In this effort, he led a team of 15 Systems Engineers tasked with.

Managed a team of five UNIX engineer to support over 250 Solaris servers on a 24x7x365 basis, including the management of 24x7 On-Call and Late Shift schedule to ensure coverage and provide support in accordance with all SLAs. Led and/or participated in the planning and resource allocation for all UNIX technical efforts and acted as top-tier for escalation.

Administered over 250 database and application servers in the FDA's 24x7 enterprise data center in Rockville, Maryland. Responsibilities included installation, configuration and operations and maintenance of physical Sparc-based servers and Solaris zones running Solaris 2.8, 2.9 and 2.10. Wrote and maintained documentation for infrastructure architecture.

Provided remote systems support for a UNIX-based telephony management system designed for reporting, analysis, and configuration of enterprise-class telephone switches. Worked with customer technicians from across a dozen Federal clients to troubleshoot, monitor, secure and deploy system components in accordance with all Federal regulations and guidelines.

Managed a team of five order processors for all domestic DSL and dial sales, including delegation of daily workload, quality control activities, and the training and on-boarding of new dial team staff. Represented the Order Processing department in management meetings and working sessions with dial team technical managers to proactively prepare order.

M.S., Information & Telecommunication Systems For Business

B.A., Psychology