September P. Email & Phone Number

San Francisco, Ca, Us

Medford, Oregon, United States

Provided comprehensive support for the CEO, managing calendars, expenses, and travel arrangements with precision and efficiency. Cultivated team culture through engagement initiatives and activities, fostering a cohesive workforce. Demonstrated proficiency in event management and marketing, driving successful outcomes and enhancing brand presence. Overcame budget restrictions and startup priorities by embracing agility and pivoting toward new directions to drive organizational effectiveness.Highlights of accomplishments in this role include:• Developed a template library, optimized recruiting processes, established an internal platform for employee training and a self-booking travel portal, and maintained distribution lists and employee directories.• Created a framework for interview and feedback processes, ensuring coherence amid rapid company expansion.• Coordinated and facilitated the CEO's all-hands Zoom meetings, enhancing employee engagement and understanding of team member roles to further cultivate a collaborative work environment and culture. • Established streamlined processes and a digital resource center for client site visits to align internal expectations and create a seamless experience for team members.• Spearheaded the development of "In-Person Events" resources, providing guidelines for event planning and fostering networking with clients.• Produced "Flash Talk" webinars and posted recordings on the company's YouTube Channel, accelerating dissemination of pharmaceutical and therapy insights to the scientific community while enhancing brand recognition.• Initiated and disseminated marketing engagements for client-related events through social media channels.

South San Francisco, California, United States

Supported the Executive Director in departmental operations and learning and development initiatives. Spearheaded process documentation and improvement efforts to enhance operational efficiency. Facilitated collaboration with speakers and presenters for all-hands meetings while managing leadership team meeting minutes and organizational communications. Orchestrated successful events and projects, demonstrating adept event and project management skills.Highlights of accomplishments in this role include:• Navigated a steep learning curve transitioning from research and development to commercial operations, quickly adapting to new leadership structures and organizational dynamics.• Bridged gaps by familiarizing with the purpose of the training and development department, pinpointed key stakeholders and connected the team's pivotal impact in patients receiving life-saving medicines.• Built trust and respect with new colleagues, leveraging insights from research and development backgrounds to provide valuable perspectives within the organization.• Enhanced leadership by empowering direct reports, facilitating their growth in presentation skills and executive presence, ultimately amplifying their impact within the department.• Initiated and organized the inaugural commercial operations Admin Town Hall, fostering collaboration among administrative professionals, providing networking and educational opportunities, and emphasizing their value to the company's success.

South San Francisco, Ca

Hired into a new role supporting a VP who later became a Senior VP, providing comprehensive assistance to the leadership team and a 100-member department. Managed scientific candidate recruitment and developed promotion packages for professionals while overseeing process improvements and managing all-hands and leadership team meetings, including minute-taking, action item tracking, and communications drafting. Overcame challenges in adapting to a global organization, navigating existing processes, and building a professional network through tenacity and dedication. Addressed organizational gaps by showcasing the value of administrative support in advancing the business vision, filling a previously overlooked aspect of leadership awareness.Highlights of accomplishments in this role include:• Initiated and led a team to resolve entrenched catering issues and presented findings to research leaders. Our team established the organization's first catering policy to prevent over-ordering and food theft, resulting in reduced food waste and catering costs and improved the administrative support team's morale. The policy remains in effect today.• Developed an online portal with a peer to streamline event announcements, reducing email overload by over 90% and becoming a mandatory communication tool still in use today.• Co-led the 30-member admin community in organizing educational offsites/workshops, defining objectives, reporting outcomes to executives, and establishing the community's value and impact on the Research Organization.

Provided C-suite support including calendar management, travel coordination, and expense management ensuring optimal allocation of time and resources. Actively participated on the Executive Team, upholding strict confidentiality while providing valuable perspectives and contributions, and diligently managed meeting minutes and action items, ensuring clear documentation and accountability.Highlights of accomplishments in this role include:• Established strong relationships and facilitated seamless communication as the Board of Directors liaison and key contact for internal and external stakeholders. Prepared and disseminated board meeting materials, captured minutes, and tracked action items. Provided ad hoc support to board committees and cultivated genuine connections with current, emeriti, and prospective board members and donors.• Recruited and directed a high-performing team of administrative support staff, emphasizing a commitment to operational excellence and team cohesion.• Spearheaded initiatives to streamline workflows and optimize resource utilization, driving efficiency and productivity.• Executed event logistics for VIPs, guests, donors, board candidates, and staff ensuring seamless execution.• Contributed creative ideas and solutions to event planning and was an active member of the emergency response team, demonstrating a commitment to organizational success.• Fostered positive relationships with vendors and partners to negotiate favorable terms and enhance event offerings.

San Francisco, California, United States

Provided comprehensive support to senior investigators, postdoctoral fellows, and research lab staff within the Cardiovascular Disease Institute, including managing investigators' calendars and coordinating weekly joint lab meetings.Highlights of accomplishments in this role include:• Facilitated the recruitment process by arranging interviews, coordinating new hire orientations, and scheduling visits from guest speakers, ensuring seamless operations• Assisted in the preparation, proofreading, and submission of scientific grant applications and manuscripts, ensuring accuracy and adherence to deadlines• Guided the external scientific manuscript review process, overseeing the workflow to ensure timely and thorough evaluations• Provided mentorship and training to both temporary and permanent administrative support staff, fostering their professional development and ensuring smooth team operations

Sacramento, California, United States

Provided support to the senior vice president and departmental team members ensuring smooth operations to meet the needs of the Association members.Highlights of accomplishments in this role include:• Orchestrated seamless meetings and travel arrangements, ensuring efficient coordination and timely execution• Diligently proofread the weekly Association newsletter to uphold quality standards before publication• Managed the production of monthly publication subscription invoices, meticulously tracked payments, and maintained organized archives for the Association's records• Acted as a primary liaison to Association members, skillfully triaging member calls and routing or escalating inquiries as needed to ensure prompt and accurate resolutions