Stephanie Sequeira Email & Phone Number

Exeter, Gb

Exeter, England, United Kingdom

•Efficiently managed order fulfillment operations, ensuring timely and accurate processing of customer orders with the right Amazon leadership principles.• Maximised inventory management strategies by 90% resulting in optimized stock levels and minimized discrepancies.•Awarded with the Top Performer Award for consistently exceeding productivity targets and delivering exceptional results.•Embraced the Think Big philosophy by proactively seeking innovative solutions to enhance… Show more •Efficiently managed order fulfillment operations, ensuring timely and accurate processing of customer orders with the right Amazon leadership principles.• Maximised inventory management strategies by 90% resulting in optimized stock levels and minimized discrepancies.•Awarded with the Top Performer Award for consistently exceeding productivity targets and delivering exceptional results.•Embraced the Think Big philosophy by proactively seeking innovative solutions to enhance operational efficiency and drive continuous improvement initiatives within the Amazon UK logistics team. Show less

Pune, Maharashtra, India

•Led mortgage operations at Barclays, overseeing the entire lifecycle from application to closing, ensuring strict adherence to regulatory standards and internal protocols. •Evaluated 76% of high-risk credit cases at Barclays, mitigating potential losses and contributing to the maintenance of a strong market share.•Coordinated property valuation Team of 9-12 members, prompting the relocation of operations to international locations, benefiting stakeholders.•Derived actionable… Show more •Led mortgage operations at Barclays, overseeing the entire lifecycle from application to closing, ensuring strict adherence to regulatory standards and internal protocols. •Evaluated 76% of high-risk credit cases at Barclays, mitigating potential losses and contributing to the maintenance of a strong market share.•Coordinated property valuation Team of 9-12 members, prompting the relocation of operations to international locations, benefiting stakeholders.•Derived actionable insights from customer feedback data, resulting in a 63% enhancement in customer satisfaction scores. •Effectively utilized Experian's data and analytics tools to analyse customer data, pinpoint opportunities for cross-selling and upselling, and refine targeting strategies specifically tailored for mortgage products. Show less

Mumbai, Maharashtra, India

•Streamlined escalated customer inquiries and complaints, employing analytical techniques to identify root causes and implement strategic resolutions, thereby preserving positive client relationships by 85%.•Conducted rigorous performance evaluations, offering tailored coaching and feedback to nurture team member's professional development and amplify their analytical prowess.•Mapped Teleperformance effectively in engagements with 15-18 stakeholders, showcasing mastery of analytical… Show more •Streamlined escalated customer inquiries and complaints, employing analytical techniques to identify root causes and implement strategic resolutions, thereby preserving positive client relationships by 85%.•Conducted rigorous performance evaluations, offering tailored coaching and feedback to nurture team member's professional development and amplify their analytical prowess.•Mapped Teleperformance effectively in engagements with 15-18 stakeholders, showcasing mastery of analytical skills to clarify customer service operations and strengthen partnerships with clients. Show less

Msc International Business

Activities and Societies: Business and Finance Society •Modules: People Management, Accounting for International Managers, Human.

Bachelor Of Commerce - Bcom, Finance

•Modules: Business Economics, Business Law, Marketing Research, Accountancy and Financial Management, Computer systems and applications.