Ser Teck Yeo Email & Phone Number

I am a Technology Leader with extensive experience in enterprise payout disbursement systems, taxation and payment recovery solutions, particularly in the public sector. I have an impressive track record of leading successful application development, configuring customer relationship management (CRM) products, and managing teams and staff welfare.I have a deep knowledge of project management and delivery and have successfully led projects of varying scales. I have developed personal development plans for staff to ensure their growth and development.I am an enthusiastic, motivated, and reliable leader with a passion for technology and business operations. I am confident in my ability to help organisations leverage technology to improve their operations and deliver results.Believing in yourself is the key to success. Throughout my professional experience, I have learned that everyone has unique strengths and weaknesses. To achieve success, it is important to identify your areas of excellence and focus on developing those skills. At the same time, it is also important to take the time to work on improving any weaknesses you may have, such as technical or interpersonal skills. With hard work and dedication, you can be successful in any endeavour.I am proficient in Artificial Intelligence, Customer Relationship Management (CRM) Products, Core Applications Development, Enterprise Payout Disbursement Systems, Payment Recovery Solutions, Project Management and Delivery, Stakeholder Relationship Management, Strategic Leadership, Taxation, Team Supervision & Development, and I am detail-oriented with effective communication skills.I love meeting new people and learning new things, so please feel free to say hello. For new opportunities, I can be reached through this profile.

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  Technology Leader | Senior Assistant Director With The Inland Revenue Authority Of Singapore (Iras)

  Inland Revenue Authority Of Singapore (Iras)

  Aug 2022 - Present

  Inland Revenue Authority of Singapore (IRAS) Aug 2022 - Present Senior Assistant Director I oversee and ensure budget schemes' delivery and smooth operations, guide project managers and production squad leads, and provide technical leadership. I also make decisions within the IT management team and provide regular updates to senior management. I am additionally responsible for hiring vendor resources, managing internal staff and well-being, developing people, reviewing and approving DevOps implementation, and managing a team of 13. Noteworthy Career Highlights in this role include• Received The Commendation Medal (Covid-19) – 2022 • Received President's Certificate of Commendation (Covid-19) – 2022• Guided the Project Manager and team to deliver the Progressive Wage Credit Scheme Project – Budget 2021, including the Allotment & Disbursement System, in 5 months • Planned for the implementation roadmap and approach for modernisation of the enterprise payout disbursement system into the government cloud with an 18-monthly timeframe • Planned for the budgeting of the modernisation of taxation application systems into the government cloud