Sera Davidson Email & Phone Number

Brisbane, Queensland, Australia

Business Support Coordination –Managing and assisting in the designing of effective workflow systems for the reliable efficiencies and scaling abilities of our component service programs;Investigating and assessing appropriate quality, risk & cost controls;Managing vendor build times and parts capability by incorporating lead times, cost & other controls relative to rebuild scopes.Compiling and managing all service exchange documentation incorporating strip-down reports, costings & paperwork associated with rebuild for clients including the movements of freight and component stands throughout Australia.Liaising with the sales team to ensure components/cores are available and sent out for outright sales and service exchange programs on time and are returned within the required time frames.Analysing the performance of service programs & navigating potential issues with the CO senior leadership when necessary.Managing and updating data daily in the CRM business systems, ensuring the timely acquisition & accuracy of data from all external sources applicable, including SAP and ARIBA.Development and implementation of processes, procedures, and policies.Liaise with clients & suppliers, & respect the interests of all parties involved. Maintain positive relationships with vendors to ensure that we have open lines of communication when navigating rebuild information and clear turnaround times based on client needs and vendor abilities.Management of Tier 1 mining cloud based programs such as ARIBA for approval and managing that process until acceptance in direct contact with the client.Inbox management and assigning to relevant staff members and ensuring constant categorisation for staff responsibility.

Milton, Brisbane

Responsible for overall management and efficiency of the office including all generalist HR activities and WH&S management. These duties were managed successfully by myself in order to ensure organisational effectiveness in regard to recruiting the right people, safety of those in the business (office and onsite) and efficiency including executive assistance to the C-Suite and Board of Directors;Front Office ManagementHR ManagementWHS Management - Review and implement internal audits and compliance reviews across all sites.Raise corrective actions and ensure they are implemented, closed out.Drive the implementation of initiatives to ensure projects stay on trackDrive risk assessments, hazard identification and review, workplace inspections and audits whilst coachingMentor and develop site safety and injury representatives in order to accelerate learning and boost leading people skills.Ensure all new procedures and changes to existing procedures are communicated and auditing documentation is updated to reflect current practice.Lead or support incident investigations of all serious incidents, including mentor leaders in the process and facilitate contributing factors and root cause analysis to develop effective control measuresWriting of all office policies and procedures for both HR and WHS in line with current legislation.Manage the payroll system;Complete staff remunerations;Salary sacrifice requests and information;Onboarding and offboarding of staff through online cloud based system;Manage the recruitment process; Manage Directors fees and superannuation;Expense Management;Director travel and conference bookings;Manage Company Insurance policies;Manage the staff Reward and Recognition Program;Event Coordination such as staff christmas parties etc;Managed a team of administrative staff to cover various positions in the business.

Brisbane, Australia

Manage staff of 15 – operational and non operational in a construction environment;Clientele, Stakeholder meetings and liaison e.g. John Holland, Thiess, Daly’s Constructions, Queensland Urban Utilities (QUU), Brisbane City Council (BCC), Department of Transport and Main Roads, QRail;Contract Administration;Maintain supplier relations – Tyrolit, Husqvarna, Nexgen;Editing and proof reading of correspondence - contracts, tenders, policies; Diary Management;Email queries, quotes, correspondence and memorandums;Research risk management framework for relevant updates and review Work Method Statements;Implementation, review and update of Workplace Health & Safety plan;Presentation of the toolbox meeting on a monthly basis;Relief of operations coordinator – dispatch and coordination of cutters throughout south east Queensland;Project Coordination;Business Development - design of flyers, meeting requests and emailing expressions of interest to advertise our services to a wider group of potential clientele and stakeholders;Tender evaluation, contracts (including negotiating conditions), submissions, quotes and pricing including all legislative requirements for various contracts;Monthly reporting – Budget, sales, wages, fuel consumption, phone use and consumables in excel;Writing of company documents including but not limited to code of conduct, HR procedures and policies, employee recruitment documents, company policies;Company presentations for clients – design and presentation of PowerPoint document (Department of Transport and Main Roads);HR– employment, superannuation, payroll, awards, entitlements, annual leave, inductions;Organise staff training and maintenance of licenses – working at heights, working in confined spaces, Metered standpipe training, HR licenses; Register Management– plant and equipment, motor vehicle, training, staff leave;Estimates and quotations;Company Events;Debt collecting;Approving purchase orders for payment;

Brisbane Area, Australia

Over this time I worked in various areas of government such as recruiting - QFRS recruits and training programs, vetting and organising psychoanalysis testing and fitness testing, Executive Assistance to the Director General, Senior Administrator in Assets, Lease Management in Rural Fire to name a few. I also started my Emergency Management Degree while working here.

Associate Degree, Crisis/Emergency/Disaster Management, 5.3

Diploma Of Financial Planning, Banking And Financial Support Services, 1

Certificate Iii, Workplace Health And Safety

Diploma Of Management, Management, 1

Senior Certificate, Physical Sciences

Activities and Societies: Prefect in Grade 12 Competed in Cross Country and Swimming for the school at Zone and Regional Levels Played.

Diploma Of Human Resource Management, Human Resources Management And Services

Diploma Of Human Resource Management, Human Resources Management And Services

Diploma Of Work Health And Safety, Occupational Safety And Health Technology/Technician

Recognised prior learning