Serafino Graziosi Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Canada

• Attained sales quota consistently for the past five years with up to 15% increase each year
• Named top ranked sales performer for highest attainment of revenue
• Provide account management for designated clients in Canada and US through the development and implementation of strategic plans resulting in achievement of clients’ goals
• Contribute to sales plans ensuring client’s needs are understood, met and revenue potential maximized
• Collaborate cross-functionally to proactively drive customer satisfaction and troubleshoot issues
• Identify risks and opportunities through in-depth analysis providing findings to internal stakeholders and clients

Canada

• Prospected and produced qualified sales leads through outbound calling and discussions with key decision makers
• Conducted onsite and virtual product demonstrations for Canadian based businesses fostering strong client relationships
• Built a robust long-term pipeline through solutions-focused sales approach
• Delivered revenue growth goals by building rapport, providing solutions and understanding the client’s business goals

Ste-Julienne, Quebec

• Led a team of 12 employees responsible for hiring, training, developing and coaching team through establishment of clear and measurable goals tied to the achievement of organizational objectives
• Effectively managed daily operations including budgeting, administration, P&L performance, staff planning and leadership, sales, marketing and payroll
• Maintained inventory levels while managing controllable cost
• Generated over $350k in sales in inaugural year

Canada

• Strengthened business growth through the retention of clients, enhancement of brand awareness and driving of sales-focused activities
• Actively pursued and qualified potential leads
• Managed conference and trade show lead management qualifying prospective clients in accordance with business objectives
• Served as a member of the Strategic Marketing Team preparing, developing and implementing plans to provide exceptional value and service to clients

Canada

• Conducted research, analysis and documentation of account activity determining appropriate actions to minimize or remove exposure
• Increased monthly profits by over 30%
• Monitored and reviewed online transaction activity for identify verification and accuracy
• Liaison between law enforcement and credit card companies providing valuable information on questionable transactions

Business Management

Education record