Alessandra Serboli Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

I collaborate closely with leadership across all levels to deliver expert HR guidance on employee relations, compliance, and development strategies. My approach includes driving organizational change through innovative retail property management restructuring, resulting in reduced position eliminations and heightened talent retention. I spearhead workforce optimization initiatives, such as strategic reductions in force, while meticulously managing risk and ensuring compliance with legal standards. I conduct thorough internal audits of reimbursement processes, achieving substantial cost savings.• Achieved $30K in annual savings by spearheading an internal audit to identify and eliminate redundant reimbursement processes.• Designed and executed an inclusive performance review cycle to enhance the performance management system across the enterprise.• Orchestrated monthly leadership workshops for regional leaders to strengthen management skills and leadership capabilities.• Reduced position eliminations by 30% through a strategic organizational redesign to increase key talent retention.• Managed a 38% reduction in onshore headcount with focus on compliance and risk management.

Dallas-Fort Worth Metroplex

I spearheaded the attainment of a perfect audit score from the Accreditation Commission for Health Care, marking a significant milestone as the first for the organization. Additionally, I developed re-employability programs that facilitate the safe and efficient return to work for injured employees.• Supervised a team of five HR professionals in multi-state operations to certify top-tier personnel management and compliance.• Orchestrated complete overhaul of the uniform program to achieve a 50% reduction in fulfillment time and 30% cost saving.• Implemented innovative safety practices to bolster employee well-being and reduce lost-time accidents by 25%.

Coppell, Texas

I innovated a strategic furlough program to enhance workforce flexibility in response to market dynamics. I conceptualized and implemented the company's first employee engagement initiative to foster a stronger internal community. I led the development and successful launch of an innovative Employee Resource Group program, promoting organizational inclusivity.• Conceptualized and executed the organization's first employee engagement program to foster a connected and motivated workforce.• Recovered $325K in unearned incentive pay via a new clawback process by safeguarding company resources.• Pioneered Employee Resource Group program to promote diversity and a sense of belonging within the company.• Directed a skilled team of five HR Business Partners to ensure support across all business units.

Irving, Tx

I organized and facilitated leadership workshops aimed at enhancing managerial capabilities across multiple units. Progressing from Field HR Manager to Corporate HR Manager, I culminated my journey as Manager, HR Systems and Services. I spearheaded the implementation of a robust HR system, optimizing business processes and ensuring compliance with legal standards.• Directed enterprise-wide HR system implementation from process design to compliance and training facilitation for over 1500 General Managers.• Oversaw employee relations to guarantee harmonious work environments within 120+ restaurants and the Support Center.• Steered a team of four specializing in HRIS support, onboarding, and regulatory compliance across the United States and Canada.

Master'S Degree, Organizational Development

Bachelor Of Science (B.S.), Psychology

Psychology major