* Reduced churn by 12%* Improved activation 40% with new onboarding funnel* Implementing agentic workflows by leveraging AI Agents & LLM * Established OKRs and product roadmap

* Leading product strategy for healthcare and telehealth SaaS solutions.* Increased key user engagement metric by 142% through data-driven UX improvements* Conducted user research to identify pain points, increasing customer satisfaction by 70%* Launched new products, expanding into B2B clinic management vertical* Established product analytics framework, enabling data-driven decision making across teams

Built a global logistics as a service product across 24 countries in APAC, MENA, EU and LATAM regions.Managed a complex product which has dependencies 16 internal servicesBuit data points for the analytics setup (Enabled Hotjar, GTM and the Google analytics)Roadmap planning and stakeholder management

CreatingBuilding the Product Management Organization from the scratch Launching Marketyo’s own marketplace applicationLed cross functional teams of 5 PMs3 Data Engineer2 Test Automation EngineerUX designer (outsourced)Creating the Test Automation TeamPublishing Procedures for Management FlowsLeading Products & Domains with 5 PMsB2B Products (Web, Mobile, and API)B2C Products (Mobile, Web)Online PaymentsCustomer Acquisition CycleOrder fulfillment and DdeliveryB2B Integrations (API Level)Leading and Mentoring Manuel & Automated Test TeamsLocation Intelligence Route OptimizationCollecting User Data & Metric Calculation (Implementing Google Analytics and Dataroid)Re-Design Jira workflows (Using advanced workflows) and implement automationsRe-Design Customer Support Operations and flowsRe-Design Product Development CycleLeading and Mentoring BI&Data TeamsDue diligence w/ Delivery Hero

Product manager of machine learning and AI-based location analytics GIS solution and Route Optimization solution.Defining the product strategy and roadmapPreparing and publishing product requirements documentsDefining and designing solution architecturePreparing competitive market & GAP analysisWorking closely with the board of management, customers & development team. Building Test automation scripts with Python and SeleniumLead DevOps & Test teamsMonitoring and incorporating industry innovations.Managed cross-functional teams to deliver results.Led the implementation of neural networks and optimization techniques to solve mixed-integer problems in various industries such as transportation, logistics, finance and retailLeading presales activities for both national & international customers (USA, Thailand, Pakistan)Restructuring and defining strategy of Customer Support operationManaging 3rd parties for partnership (especially for data providers)OLA & SLA procedures

• Consolidation of IT services of Istanbul Metropolitan Municipality• Process owner of Knowledge Management process (ITSM)• Board member of ITIL team• Contractor coordination as business owner• 30+ employee & 3 units management• Integration between public and private sectors• Integration for Spatial Addresses Registration System (MAKS)• Data collecting & sharing with local authorities (Ministries, General Command of Mapping, Municipalities, etc.)• Providing visualized data analytics for decision makers• Managing development of corporate GIS Web Portal and Mobile Apps• Spokesman in several national & international events in behalf of IMM• Reports directly to Manager of GIS and Head of IT department

• Building Public Transportation Information System and producing the veryfirst GTFS of İstanbul• Developing Urban GIS• Coordinating development process of İstanbul data sharing Geoportal• Responsible for CitySDK EU Project in behalf of City of İstanbul andattending international meetings• Data models & standards• Organising Hackathons

National GIS & SDI Standardization Projects Management (TR-NSDI, TR-UGIS)• National SDI Infrastructure Development• National Urban GIS Standards Development

Project management & pre-sales.• Address Projects• Team management• System Architecture• Data Models

Several GIS projects with local governments and public institutes in İstanbul.• Data Production• Software Deployment• Software & System Maintenance