Serdar Gungor Email and Phone Number
Serdar Gungor work email
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Serdar Gungor personal email
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Executive Leader with an extensive management background in Customer Experience, Service Design, E-Commerce, Business Development, Sales, and Marketing. Self-motivated self-starter with demonstrated ability to oversee and manage multiple teams and projects, having met challenging deadlines.Spearheaded the home delivery business of TAB Food Investments (the largest integrated quick-service restaurant business in Turkey in terms of consolidated revenues and the number of restaurants) as a founder and the CEO of Ata Express. Ata Express/fiyuu is an experience-oriented on-demand digital delivery platform in Turkey. Currently, at its initial stage, fiyuu serves its customers via the “fiyuu” branded mobile application and website in two major regions in Turkey.Before that, led the Customer Experience departments both at Turkcell and Turkcell Superonline.Graduated from Istanbul University with a Bachelor of Science in Business Administration and Management and a Master of Science in Psychology from Istanbul Commerce University.
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Chief Customer Experience OfficerPluxee Türkiye (Formerly Sodexo Avantaj) Jan 2020 - PresentIstanbul, Turkey- Customer Experience - Service Design - Product Experience- Customer Journey Management- Touchpoint Experience Design- Process Management & Continuous Improvement- Operations, Logistics, and Delivery -
Chief Executive OfficerFiyuu Dec 2016 - Jun 2019Istanbul, Turkey• Strategy, Product Management, Marketing, and Customer Experience• Sales• Operations• Finance• Technology• HR -
Director Of Delivery BusinessTab Food Investments May 2015 - Dec 2016Istanbul, Turkey- Business Development & Strategy- Product Development and Digitalization- Brand Management & Marketing Strategies & Digital Marketing- Optimisation & Efficiency & Operational Excellence- Customer Experience- Process & System Improvement- Food Delivery Operations -
Director Of Customer Experience ManagementTurkcell Superonline Feb 2013 - Apr 2015Istanbul, Turkey- Customer Experience Strategy- Touchpoint Experience- Customer Journey Management- Product Experience -
Head Of Corporate Customer Experience ManagementTurkcell Feb 2007 - Feb 2013Istanbul, Turkey- Customer Experience & Operational Excellence- Channel Management (Digital Channels, Call Center, Face to Face)- Sales Development- Sales Support- Reporting -
Telesales&Telemarketing Operations ManagerTurkcell Global Bilgi Aug 2000 - Feb 2007Istanbul, Turkey- Telesales & Telemarketing- Churn Operations- VIP - Corporate Customers' Call Center- Welcome Call- Customer Insight
Serdar Gungor Skills
Serdar Gungor Education Details
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Bachelor Of Science (Bsc) -
Master Of Science (Msc)
Frequently Asked Questions about Serdar Gungor
What company does Serdar Gungor work for?
Serdar Gungor works for Pluxee Türkiye (Formerly Sodexo Avantaj)
What is Serdar Gungor's role at the current company?
Serdar Gungor's current role is Chief Customer Experience Officer at Pluxee Turkiye.
What is Serdar Gungor's email address?
Serdar Gungor's email address is se****@****.com.tr
What schools did Serdar Gungor attend?
Serdar Gungor attended Istanbul University, İstanbul Ticaret Üniversitesi.
What skills is Serdar Gungor known for?
Serdar Gungor has skills like Financial Advisory, Market, Insurance, Sales, User Experience, Customer Oriented, Aftersales, Consideration, Sales Operations, Market Research, Motivated Self Starter, Ict.
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