Serena B. Email & Phone Number

Well versed in application design and project standards.Professional web page design and maintenance.Experience in the following application systems: Microsoft office products, Java programming, C#, Javascript, Microsoft SQL, HTML5, CSS, XCode and VSC.Experience in Social Networking and Business.Additional experience in managerial and customer service roles.Proficient in French and conversational Japanese.

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  Uo Community Manager

  Broadsword Online Games

  Oct 2023 - Present

  I am responsible for all social media for the designated product from Broadsword Online Games, including but not limited to: • Posting to Social Media Outlets all Publishes.• Posting to Social Media Outlets all New Information about the Product.• Managing and reporting all information demographics of the Social Media Outlets to the team in a timely manner.• Creation and Posting to all Social Media Outlets various contests, news and other player engagement posts.• Posting to all Social Media Outlets any information from various event services. • Supporting the Development team with publishing key information about the game when appropriate.• Posting to Social Media Outlets to support the Event Moderator team information and events when appropriate.• Assisting QA in investigating bugs reported by players and reporting them to the appropriate team members.• Support the team as the public voice for the product through all Social Media Outlets as well as live streams to feature the product and support it's content.