Serena Mitchell Email & Phone Number

Tacoma, Wa, Us

Tacoma, Wa, Us

A senior-level human resources advisor who independently performs professional-level human resource assignments, primarily focusing on recruitment management, leave and reasonable accommodation. Under general direction, independently provides direction and counsel to internal customers regarding complex human resource management issues which require the application of professional judgment. The work requires providing excellent customer service in-person, by phone and email to both internal and external customers. This work requires regular and consistent attendance. This position actively supports and engages in Pierce College’s goals for equity and inclusion in order to provide access and support for our diverse community of learners.

A senior-level human resources advisor who independently performs professional-level human resource assignments, primarily focusing on leave and reasonable accommodation. Under general direction, independently provides direction and counsel to internal customers regarding complex human resource management issues which require the application of professional judgment. The work requires providing excellent customer service in-person, by phone and email to both internal and external customers. This position actively supports and engages in Pierce College’s goals for equity and inclusion in order to provide access and support for our diverse community of learners.

Lakewood, Wa

The Recruiter (Human Resources Consultant 2) independently performs a variety of professional-level human resources duties, primarily management of the recruitment process for assigned areas, including the evaluation of requisition requests, position descriptions and position postings; coordination and training of hiring committees; and screening of applications. The Recruiter is also responsible for duties related to position classification, onboarding of new employees, the creation and maintenance of department reports, and backing up the other Human Resource staff in daily operations. The work requires a high level of attention to detail and exceptional writing/editing skills. The Recruiter will provide excellent customer service in person, by phone and email to both internal and external customers.

Honolulu, Hi

● Processed new hire paperwork; I-9, criminal/background checks, insurability, drug screens ● Maintained personnel files ● Ensured employees understand HIPAA confidentiality and mandated reporting requirements ● Coordinated the distribution of employee benefits information ● Actively contributed to recruitment strategies including attending job fairs/career expos

Honolulu, Hi

● Maintained a positive and welcoming presence at reception ● Adhered to strict confidentiality practices, HIPPA regulations and complex patient rights/appeals ● Assisted accountant with medical insurance billing and explanation of benefits ● Ordered patient prescriptions while navigating the divers and technical pharmaceutical field ● Maintained physical and electronic patient medical records (EMR)

Honolulu, Hi

● Greeted all guests warmly and respectfully ● Answered and directed all incoming calls and inquiries ● Maintained daily petty cash till and reconcile expenses ● Promoted brand and merchandising

Honolulu

● Managed the full cycle of recruitment related activities; job descriptions, advertisements, incentives ● Created and maintained a pipeline of candidates for key positions ● Proactively researched new ideas/channels to create innovative sourcing strategies ● Maintained a strong network of contacts ● Acted as a liaison between employee and management ● Answered questions and concerns regarding company policies, practices and investigate complaints ● Assisted Manager In Command with overall business operations and company initiatives ● Maintained personnel files in compliance with applicable legal requirements

Greater Seattle Area

● Maintained safety vigilance and compliance for all passengers and crewmembers ● Delivered a pleasantly comfortable and high quality traveling experience for all passengers ● Provided and promote Inflight products and brand marketing services ● Grievance representative for the Association of Flight Attendants union

Greater Seattle Area

● Maintained a welcoming presence at reception; adhere to company’s Culture of Excellence ● Answered and directed all incoming calls and inquiries to the appropriate departments ● Maintained daily petty cash till and reconcile expenses ● Mail and medication distribution

Greater Seattle Area

● Developed recruitment strategies to meet operational need ● Assisted in the interview selection process for various departments ● Ensured compliance with applicable EEO/AA laws ● Processed Washington State Patrol, I-9, DSHS background checks, and maintained personnel files ● Ensured employees understand HIPAA confidentiality and mandated reporting requirements ● Coordinated the distribution of information regarding employee benefits ● Assisted Business Manager with payroll procedures ● Advised supervisors of performance review and evaluation requirements ● Facilitated mediation between employees involved in personnel issues and concerns ● Interviewed parties to reach an agreeable resolution ● Integral member of the organization’s Safety Committee● Responsible for evaluating, updating and assisting the Facility Manager conduct safety trainings ● Resident Activity Coordinator primarily responsible for generating enriching activities for residents ● Safely transporting residents to community outings ● Managed front desk employees

Greater Seattle Area

● Awarded the quarterly Most Valuable Player ● Conducted job specific vocational assessments with clients with developmental disabilities ● Determined appropriate individual learning styles, skills, and jobs preferences ● Developed an individualized plan of service tailored to each client’s needs ● Provided on the job training to ensure the safety of clients and quality standard of work ● Job development; networking with potential employers, identification of placement opportunities ● Established and maintained effective business relationships ● Implemented diversity outreach initiatives ● Represented organization at job fairs and networking events ● Maintained records of action and outcomes, employer contacts, and billable time ● Provided information about benefits and reporting to Social Security Administration

Greater Seattle Area

● Awarded Service Excellence within first month of employment by always anticipating guests’ needs ● Thrived under pressure while committing to creating a memorable guest experience ● Proven conflict and dispute resolution facilitator ● Maintained high levels of consistent customer satisfaction ● Active participant with the company’s Involvement Committee ● Responsible for improving employee and customer relations ● Ability to adjust to shifting priorities ● Answered and directed a high volume of incoming calls to appropriate departments ● Utilized Opera operating system to prepare and alter reservations, assign rooms ● Verify debit/credit card transactions