Serena Leonardi Email & Phone Number

Vicenza, IT

Thiene

We shape innovation formats for organizations, helping them to develop new services in an holistic and user-centered way. We use collaborative and visual tools deriving from Service Design and Design Thinking to facilitate the ideas and information flow between people, enabling co-design practices.

Roncade, Veneto, Italia

Service Design Drinks are informal meetings to share experiences, knowledge and tools of Service Design.

Venezia

Supporto alla fase di progettazione delle attività laboratoriali di Design Thinking e supportoalla fase di produzione e alla gestione delle attività (attività laboratoriali di Design Thinkingin aula, in rapporto con le strutture di Ateneo, con i partner di progetto, con i docenti e con ipartecipanti, attività di monitoraggio del laboratorio) di 5 edizioni.

Roncade

Design of educational master programs for professionals, such as:- PADT: Digital transformation for the public sector - MATIS: Travel Innovation StrategyDesign of educational programs for students and newly graduated

Roncade

Service Design Thinking Lecturer at the Master "MADE" (Master in Digital Entepreneurship) of H-Farm Education.

Venice Area, Italy

Conduction of 4 Design Thinking lessons, within the course “Globalization Environment and Sustainable Development” held by prof. Ilda Mannino.

Vicenza Area, Italy

Clients: Enerlife, Mandalah, Politecnico di MilanoService Design e Design Thinking Consultancy for organizations with the aim of identifying new business opportunities and added values to offer to their exiting or future clients.User research held on site with final users in order to discover hidden needs and translate them into opportunity areas. Further.

Roncade, TV

Organization, delivering and conduction of Design Thinking workshops for H-Farm's clients, to help companies solve current and future issues, thanks to an immersive experience in the Design Thinking methodology.Workshops usually consist in a 2-3 days session, where participants are guided in the exploration of user's needs, the discovery of opportunity.

Milan Area, Italy

Teaching tutor at the following courses:- "Product Service System Design Studio" (Job Design) with the professors Anna Meroni and Daniela Selloni; - "Design Methods and Tools" with the professors Valentina Auricchio and Davide Fassi.

Roncade Di Treviso

Co-foundation of the startup Flyghter, selected to participate to the H-Farm acceleration program and later on incubated in H-Farm.Flyghter is a service that encourages passengers to fly lighter, converting the lightness of their baggage into customized rewards.Activities carried out:- Design of the service architecture and of the user experience.

Wolfsburg Area, Germany

Ideation, communication and realization of an internal training program in order to introduce the design thinking metodology within the IT department of Volkswagen, in collaboration with Frog Design. Ideation, communication and design of a strategic concept of a new workplace and a new organizational structure for the IT department of Volkswagen.

Wolfsburg Area, Germany

Co-foundation, communication and development of the new innovation unit within the IT department. Organization and realization of workshops and events for the introduction of collaborative company’s processes and the generation of new ideas. Redaction of the master thesis titled “Reframe of the workplace and of the space management process in Volkswagen”.

Padova Area, Italy

Benchmarking and concept development and product development of innovative street furniture for urban cycling infrastructure, bus shelters, bus ticket offices.

Vicenza Area, Italy

Desktop research and concept development of bath environments, new surfaces design and temporary urban solutions for fairs.

Laurea Magistrale Lm, Product Service System Design, 110/110

Service design, Strategic Design, Product Service System Design, Product Design, Business Design

Project Management Compact Training

Trainging about methodologies and processes of Project Management

Erasmus Semester, Industrial And Product Design

Interaction Design

Bachelor'S Degree, Industrial Design, 110/110 Cum Laude

Product Design, Industrial Design, Graphic Design, Web Design

Life_Leadership Training