Serena Madden Email & Phone Number

Key Accomplishments - Designed and implemented a predictive data model which outputs a full SaaS funnel forecast for both Users and MRR. (Upgrades, Cancels, Winbacks, Modified Upgrades, Modified Downgrades). - Developed a SaaS price increase forecasting model to predict the positive and negative impacts to the company's user funnel, cloud revenue funnel.

• Accomplishments
• Simultaneously managed and successfully delivered numerous projects with budgets of ~$1MM.
• Successfully delivered numerous projects under budget, via unused contingency, due to proper risk mitigation.
• Successfully managed the budget and monthly financial reporting for numerous projects with budgets ranging from $1MM-$25MM. Responsibilities
• Key point of contact, liaising and coordinating with the project team, and internal and external stakeholders as required to collaborate, exchange information, and provide status updates.
• Proactively identify project risks and issues while simultaneously developing mitigation plans.

• Accomplishments
• Co-Owned financials for projects with budgets exceeding $20MM.
• Supported status reporting for numerous projects deemed to be of high importance to the bank.
• Developed and maintained successful communication across project teams to effectively manage project plans and deliverables.
• Supported schedule management and status reporting for numerous projects with budgets exceeding $20MM. Responsibilities
• Provide Project Managers and Delivery Leads with project and financial support while managing and prioritizing competing tasks with tight deadlines.