Serena M. Email and Phone Number
Who is Serena M?📖With a decade of experience in exporting, including 7 years specializing in home textiles and bedding, I've found immense joy in collaborating with friends from diverse corners of the globe. Our partnerships not only facilitate the exchange of knowledge and products between China and various countries but also foster a global perspective, enriching our lives with delightful stories to share with our children.📖My expertise spans cost and quality control, new product development and supply chain management.📖As a devoted mother, I draw inspiration from authors like Shefali Tsabary, particularly her book "The Conscious Parent," advocating for personal transformation and empowering our children while prioritizing family above all else.What are the bedding solutions we can offer?1. Pillow & Comforter & Mattress Topper & Protector✨Down and feather pillows & comforters & mattress toppers✨Microfiber / down alternative pillows & duvets & mattress toppers✨Shredded memory foam pillows✨Quilted or waterproof mattress protectors & pad or pillow covers ( terry cotton, polyester, cotton fabrics, etc, laminated with TPU )2. Blanket and Bedding Set✨Weighted blankets ✨Polyester fleece blanket ( flannel | faux fur | sherpa, etc )✨Bedding sets and sheet sets with fabrics of cotton, bamboo, tencel, mulberry silk, microfiber, etc3. Carpet & Mat ✨PVC Door Mats | Foldable Rubber Door Mats✨Polyester Shaggy Rug | Machine Washable Area Rug Runner (Cashmere Rug) | Rabbit Fur Rug, etcWhy choose us?🏆Flexible Ordering: We accept trial orders in small quantities.🏆Bespoke Solutions: Share your design or idea with us, and we'll transform it into a tangible product. 🏆Customer-Centric Approach: Our suggestions are informed by extensive experience, including collaborations with department stores, supermarkets, Amazon sellers, and independent brand manufacturers.🏆Wide Selection: We source every new item from a pool of 10 to 30 manufacturers to ensure the best choices.🏆Efficiency and Integrity: Expect quick, respectful action and stable delivery dates without any unwarranted delays.🏆Comprehensive Logistics: We offer one-stop logistic solutions, including optional forwarding services and product marketing materials by professional photographers.🏆Quality Assurance: Free samples are always available for quality evaluation.🏆Our Commitment: We prioritize doing difficult but right things.I'm eager to connect and start a conversation. Feel free to reach out to me at:📧 serena@7delightfulhome.com🔗https//7delightfulhome.com
7 Delightful Home Limited
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Bedding Business Development Manager7 Delightful Home Limited Mar 2021 - PresentZhejiang, ChinaAs the driving force behind a dynamic product development team at 7 Delightful Home Limited, I spearhead efforts to infuse creativity and innovation into our range of home textiles. In a world where beauty and inspiration abound, our mission is to ignite sparkles in life.7 Delightful Home Limited is a historical manufacturer in the home textiles industry, with a rich heritage of serving a diverse client, including department stores, hypermarkets, and online retailers. Our esteemed partners include El Corte Inglés, Target, and Ikea. We are committed to excellence and sustainability, as evidenced by below:OEKO-TEX Annex 6, class Ⅰ｜STeP by OEKO｜BSCI audited Our 24,000 sqm facility is powered by a dedicated workforce of over 200 employees.Key Responsibilities/ Achievements:·Product Innovation: Spearheaded the development of new products by closely monitoring market trends, conducting extensive research, and engaging with factories and exhibitions. Successfully expanded our catalog based on precise customer demands, significantly enhancing our market responsiveness.·Market Expansion: Achieved a remarkable 7-fold increase in carpet & rug division within a single year through strategic market analysis and product placement.·Supply Chain Optimization: Streamlined supply chain operations to ensure efficiency and cost-effectiveness, improving product delivery timelines and customer satisfaction.·CRM & Processes: Revolutionized our CRM and SOPs, enhancing customer engagement and operational efficiency.·Team Leadership: Fostered a culture of passion and excellence among team members through regular training and support, ensuring high levels of team morale and productivity.·Strategic Partnerships: Enhanced business relations through frequent visits to clients, suppliers, and logistics partners, securing pivotal support·Report to VP directly, ensuring executive-level oversight and support for key customer initiatives such as free express services for clients
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Key Account Manager-Home Textile SupplierHangzhou Trading Company Mar 2015 - Mar 2021Hangzhou, Zhejiang, ChinaStarting from zero, working as a Key Account Manager handling several categories under Bedding, Bath, Home Decor, Clothing & Closet Storage, and other Supplies. Key contact with customers, suppliers, and other subsidiaries. Key Responsibilities/Achievements:·Servicing heavy customers in the US, UK, and Germany (directly or through importers)·Leading sourcing & price negotiation with vendors·Taking part in order follow-up (including on-site quality control during every key production process), product testing & inspection·Developing new items with overseas buying team- buyer, product manager, planner, designer, merchandiser, etc·Visiting factories, clients·Arranging and attending trade shows·Helping customer to grow from a new graduate to No. 1 goose down duvet brand seller in UK , from 200pcs trial order to $1.5 million purchasing amount yearly in 3 years.·Helping American No.1 luxury mattress brand to diversify product lines with multiple pillows, waterproof mattress protectors, duvets, weighted blanket, etc.
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Sales SpecialistHengdian Group Holdings Limited Aug 2011 - Mar 2015Hangzhou, Zhejiang, ChinaWorking as Sales Representative & Assistant Account Manager in Hengdian Group.·Follow up OEM & ODM orders and samples for customers with SOP by CRM system, do paper work as well.·Working on basalt fiber, insulation needle mat, glass fiber, fire-retardent home textile & clothing, etc·Cooperating with old customers for regular orders & explore new or high value-added products·Developing new customers via independent company website & online B2B platforms & offline exhibition·Sourcing and visiting factories in many different categories and negotiate price & payment terms·Making inspection booking to 3rd party and follow the whole process, such as SGS, BV, Intertek, TÜV Rheinland, TÜV Süd, etc·Working closely with team members to maximize business opportunities and sale·Achieving “Most Promising Reward” because of excellent performance including developing the most new clients among all the colleagues entering the company in the same year
Serena M. Education Details
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Jlpt Level 1
Frequently Asked Questions about Serena M.
What company does Serena M. work for?
Serena M. works for 7 Delightful Home Limited
What is Serena M.'s role at the current company?
Serena M.'s current role is Business Development Manager | I Help You Transform Ideas into Innovative Products | Bedding | Pillow & Comforter & Topper & Protector, Blanket, Carpet & Mat | Find Hidden Treasures in China.
What schools did Serena M. attend?
Serena M. attended Zhejiang Sci-Tech University.
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