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Serene C. is listed as Partner Innovation Specialist at Agoda, a with 3929 employees, based in Shanghai, China. AeroLeads shows a matched LinkedIn profile for Serene C..
Serene C. previously worked as Partner Operation Associate at Wayfair and Customer Service Specialist at Booking.Com. Serene C. holds Master Of Arts - Ma, Language Studies (Pedagogical Linguistics), 3.43/4.00 from 香港城市大学.
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I graduated with a Master's degree in Linguistics and a Bachelor's degree in the field of Tourism and Event management.My experience at Booking.com allowed me to evolve in multicultural environments, improving my adaptation skills in a fast-paced changing working environment and developing my collaboration capabilities. Communicative, positive with a strong willingness to learn are what describe me the best.As a Partner Operation Associate at Wayfair, I created value through discovering solutions for enhancing suppliers' fulfillment and monitor the performance using big data tools such as Google Big Query, Looker Studio and Google Sheet.I have a keen interest in partner/user data analysis and other related fields in Tokyo or Osaka.- Analytical Tools: R, SQL, Tableau, Google Looker Studio, BigQueryFeel free to contact me via shiyun.serenechen@gmail.com
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中国 上海市
- In Strategic partnership department, act as first point of contact for B2B/B2C partners in the Accommodation field and Rentalcars Partnership verticals in APAC- Campaign set-up for both Agoda & Booking.com- Business analysis for partner growth and optimization
中国 上海市 浦东新区
- Be the first point of contact from customers and partners to solve the complaints or reservation inquiries, in terms of more than 5%- 7% higher on the average positive feedback from clients- Work in a fast-paced environment and offer outstanding service for guests or partners via call and email: Continuous 4 quarter’s EXCEED or EXCEPTIONAL (TOP 1 in Shanghai site in Q3) during performance evaluation in 2020- Initiate several internal team meetings (16 participants) to organize group discussion andforward objectives, and one site meeting to share case handling experience- Be one of the Discover Ambassadors to compile some discover courses per CS wise to shed some light on communication skills improvement.Link: https://degreed.com/pathway/e9km0qzy8o?orgsso=bookingcom56
Hong Kong
- Attend financial advisor trainings: strategic investment, financial planning, market judgment and communication skills- Participate in the insurance intermediaries qualifying examination (IIQE)
Other employees you can reach at agoda.com. View company contacts for 3929 employees →
Syazwan Sabri
Colleague at AgodaKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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PA
Pasiri Akkarasawart
Colleague at AgodaBangkok, Bangkok City, Thailand
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MZ
Ming Zhong
Colleague at AgodaShanghai, China
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HK
Hafizi Kamarulzaman
Colleague at AgodaTemerloh, Pahang, Malaysia
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AD
Ahmed Dakroury
Colleague at AgodaBudapest, Hungary
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ĐN
Đinh Ngọc Huyền
Colleague at AgodaHanoi Capital Region, Viet Nam
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JW
Jun Wu
Colleague at AgodaBangkok, Bangkok City, Thailand
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SG
Saint Gabriel
Colleague at AgodaJakarta, Indonesia
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Sadaf Hussain
Colleague at AgodaPunjab, Pakistan
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EO
Elcher Ong
Colleague at AgodaSkudai, Johore, Malaysia
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Master's Project: Using MALL Apps for English learning in China: impact on learning motivation; DEC paper (TOP1): posted by the Department.
Coursework: -Statistics
Quick answers generated from the profile data available on this page.
Serene C. works for Agoda.
Serene C. is listed as Partner Innovation Specialist at Agoda.
Serene C. is based in Shanghai, China while working with Agoda.
Serene C. has worked for Agoda, Wayfair, Booking.Com, and Prudential Hong Kong.
Serene C.'s colleagues at Agoda include Syazwan Sabri, Pasiri Akkarasawart, Ming Zhong, Hafizi Kamarulzaman, and Ahmed Dakroury.
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Serene C. holds Master Of Arts - Ma, Language Studies (Pedagogical Linguistics), 3.43/4.00 from 香港城市大学.
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