Sergei Turaev Email & Phone Number

Dubai, Ae

Provided top-level service to internal and external Airlines: Aeroflot, Etihad, Qatar Airways, etc. Developed and implemented a plan of anti-crisis measures during traffic decrease in 2019-2020. Safety Management System improvement – zero damages of the aircraft. Prepared and carried out 25-minute TRC aircraft ground handling protocol for Low Cost airline “Pobeda”. 4 digital transformation projects.Head of Ramp Handling department. 750 subordinates• Organization and management of all airline’s processes, flight safety and ground handling. Assessment of upcoming opportunities or risks that may affect the company's operational decisions. Strategic planning | crisis management • Development of a set of measures to improve the level of customer service of the base carrier, subsidiaries, key partner airlines• Dealing with other airlines, airport officials and ground handling partners to further strategic objectives• Implementation of the company's personnel policy | team building and management | staff motivation | KPIs.

Moscow, Russia

Reduced fuel consumption by 15%. Developed and introduced renewed processes for servicing flights during a pandemic according to the requirements of Russian Authority Regulation. Achieved 25% cost reduction from planned renovation budget due to analysis of malfunctions of special equipment. Promoted a strategy of staff productivity increase by 10%.Deputy CEO, Ground Handling. 162 subordinates• Planning, organization, strategic and operational management and control of aircraft ground handling units• Organization and management of all airline’s processes | flight safety and maintenance | Development of new processes, implementation in the work cycle during the pandemic period • Company operations management | fulfillment of the strategic plan and KPIs• Analysis of failure statistics and special equipment malfunctions | development of solutions improvement | development of a personnel motivation system• Developed a methodology for standardizing the process of supplier selection

Saint-Petersburg

Improved the ergonomics of aircraft handling and reduction in the number of accidents. Increased the efficiency of the baggage handling process at peer stands; the efficiency of units increased by 22%. Together with TLD launched a project for the first Autonomous electric baggage tractor testing. Successfully passed the IATA ground safety audit by ISAGO standards. Managed aircraft and baggage handling processes during the official events with the Heads of States participation.Head of Aircraft Service Department. 850 subordinates• General leadership of all subdivisions in aircraft handling • Planning, organization, and control of technological process in compliance to safety and quality regulations• Implementation of the company's personnel policy | development of standards, instructions, technological processes | ensuring safe conditions and labor protection• Development and implementation of Lean management • Company operations management | fulfillment of the strategic plan and KPI indicators | budgeting• Compliance with the requirements of the flight safety management system.

Novosibirsk, Russia

Punctuality of shipments rose from 77.66% to 86.79%; staff productivity from 25% to 65%; growth of average salary - 15% with payroll OPEX- 10%. Acted as a project leader in certification of the Airport according to ISAGO standards (IATA audit on ground handling safety), EASA Part 145 and the Bermuda Aviation Authorities BCAA OTAR 145 for aircraft maintenance organizations.Deputy Chief Production Officer, Ground Handling • Ensuring the implementation of the daily flight plan while maintaining an acceptable level of flight safety, regularity and quality of the services by managing the process of interaction between the structural divisions of the Company/airlines • Providing air navigation and meteorological support for flights, including support for representatives of state control bodies (border, customs services) during ground technical/commercial servicing of aircraft, passengers, baggage, apron handling of cargo and mail• Labor productivity and resource utilization rate control of units involved in ground commercial and technical maintenance of aircraft, passengers, baggage, apron handling of cargo and mail in conditions of limited resources without exceeding the payroll.• Development of technological documentation for planning and resource management processes.• Development of training programs for air traffic controllers involved in aircraft ground handling• Implementation of the SITA multi-module software package for resource planning and management.

Novosibirsk

Functions:1. Engineering and planning for the MRO station certifyed in accordance with EASA Part.145 and BDCA OTAR 145.2. Syllabus training development and implementation.3. Production support managment.4. Supply chain for the GSE. 5. Interaction between MRO and contracted airlines for the maintenance documentation support and renewal.Accomplishments: 1. Success certification of the MRO station in accordance with EASA Part 145 and OTAR 145 requirements.2. As a project manager: success certification of the company (Airport Tolmachevo) in accordance with requirements ISAGO.

Bachelor Of Engineering - Be, Maintenance Of Aircraft

Master Of Business Administration