Sergey Isakov Email & Phone Number

Moscow, Russian Federation

• Project management:
• Responsible for initiation, working-out and implementation projects aimed at development and/or optimization of branch network and other sales channels;
• Supervised preparation of business cases/project description, including schedules, resource planning, financial impact calculations / payback models;
• Provided project management to ensure appropriate timing, quality and budgets;
• Responsible for communication within the projects, coordination of the project documentation with participants of the working groups and other departments of the Bank;
• Monitored project implementation and provided post-project analysis.Business analysis and planning:

Moscow, Russian Federation

• Managed portfolio of broker partners;
• Responsible for implementation of the sales schemes of life insurance products, accident and pension insurance via partners network;
• Developed and implemented scope of activities and events (incentive programs, promotions, special offers) aimed at increase sales volumes;
• Executed sales budget on insurance products;
• Responsible for internal regulatory documents (instructions, regulations) development;
• Participated in new insurance products development / modifications to existing ones for broker sales channel;

Moscow, Russian Federation

• Provided marketing support for sales channels
• Responsible lead-generation projects development;
• Conducted analysis and segmentation of the customer base, development of proposals for cross-sale;
• Ensured localization of the best marketing practices of ING Group.

Moscow, Russian Federation

• Responsible for private clients service;
• Responsible for financial products sales: loans, deposits, transfers, mutual funds, pension products, etc;
• Provided support for corporate clients on risk-free banking products - salary schemes, transaction services, customs and corporate cards;
• Organized claim work with clients, responses to official requests

Specialist, Marketing, Post-Graduate

Master'S Degree, Finance And Financial Management Services

Education record