Sergey Klikich

Sergey Klikich Email and Phone Number

Quality Assurance Analyst @ Sphere Software
north miami beach, florida, united states
Sergey Klikich's Location
Ukraine, Ukraine
About Sergey Klikich

As an experienced Quality Assurance Analyst with ~10 years of experience, I specialize in ensuring the reliability and quality of software systems across diverse industries. My career has been characterized by a commitment to meticulous testing, thorough analysis, and a relentless pursuit of excellence in software quality. I am ready to work with any type of business and can efficiently collaborate across Europe and US time zones.My expertise lies in comprehensive manual testing and API testing. I have a robust track record of developing and executing detailed test plans and test cases to ensure the highest software standards. I am skilled in using API testing tools like Postman and Swagger to verify seamless data exchange and system integration, ensuring that applications function correctly and efficiently.I excel in log analysis and troubleshooting, utilizing tools such as SumoLogic, DataDog, Kibana, and Grafana to diagnose and resolve complex issues. This approach helps maintain system stability and prevent critical failures. My ability to thoroughly investigate and analyze logs ensures that issues are identified and resolved quickly, keeping systems operational and reliable.My experience also includes performance testing using tools like JMeter and Vegeta, where I assess application performance under varying conditions to optimize efficiency and responsiveness. I focus on identifying and addressing performance bottlenecks to enhance the user experience and ensure that systems can handle expected loads effectively.In addition to technical testing, I have significant expertise in data analysis and visualization. I use tools like Tableau to interpret data, uncover trends, and generate actionable insights that inform decision-making and drive improvements. This helps ensure data integrity and enhances overall system reliability.I am passionate about QA and take a proactive approach to identifying and resolving software issues before they impact users. Whether working on complex systems or everyday applications, I bring a strategic mindset and a detail-oriented approach to delivering high-quality software solutions.My readiness to work with businesses of all sizes and industries, coupled with my ability to work seamlessly across different time zones, positions me as a versatile and reliable QA professional. I am excited to collaborate on projects that span both the European and US markets, ensuring timely and effective quality assurance for your software needs.

Sergey Klikich's Current Company Details
Sphere Software

Sphere Software

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Quality Assurance Analyst
north miami beach, florida, united states
Website:
spheresw.com
Employees:
102
Sergey Klikich Work Experience Details
  • Sphere Software
    Software Qa Engineer
    Sphere Software Sep 2016 - Present
    Ukraine, Kiev
    ClearCover (2020-2024)At ClearCover, I was pivotal in ensuring the seamless operation and quality of our car insurance aggregation and provider platform. My role was deeply rooted in extensive API testing, ensuring robust integrations and data flow between systems. I also specialized in comprehensive log investigation using tools like SumoLogic and DataDog, identifying and resolving issues to maintain system reliability.Gett UK (2019-2020)At Gett UK, I focused on both mobile and web applications(front and back offices) quality assurance of a B2B micro-service taxi platform for corporate users. I managed a team of QA professionals, balancing manual and automation testing. I employed virtualization tools such as Android Studio and XCode to simulate various environments, ensuring thorough testing coverage despite limited physical devices.iControl (2017-2019)At iControl, I focused on testing web versions of a big data project that aggregated and analyzed pricing/payments data from supermarkets and shops. My role included comprehensive manual testing, coupled with automation testing using Serenity and Java, API testing, and data consistency checks. I used tools like Tableau for data visualization, ensuring that insights from the data were clear and actionable.Chairlift & Better Interviews (2016-2018)At Chairlift and Better Interviews, I was integral in ensuring the quality and reliability of mobile and web applications. At Chairlift, I focused on employee performance management systems and feedback aggregators, while at Better Interviews, I worked on platforms that streamlined candidate aggregation, feedback collection, and interview scheduling. My responsibilities included extensive manual testing to identify and resolve issues, as well as rigorous API testing for both mobile and web versions using tools like Postman and Swagger. I utilized error-tracking processes with tools such as Bugsnag and Sentry to maintain high system reliability.
  • Sensor Tower
    Quality Assurance Analyst
    Sensor Tower Jul 2020 - Aug 2023
    Big data project that allows customers to dive into the insights of trends and situations in the app markets. Successfully launched 3 new products which gave us the advantage in the market. Reduced the level of reverts and incidents during my work period.My key responsibilities included:Manual Testing: Conducted comprehensive manual testing for web and mobile applications to ensure functionality and user experience.Usage Analysis: Utilized Amplitude to analyze user behavior and derive actionable insights.Data Analysis: Conducted data analysis to identify logical inconsistencies and reported any anomalies or odd results.API Testing: Tested APIs using Postman and Swagger to ensure reliable data exchange and system integrity.Log Analysis: Investigated logs with Kibana and Grafana to diagnose and resolve issues.Performance Testing: Conducted performance tests with Vegeta and analyzed results to optimize application performance.Fetcher Testing: Ensured smooth operation of daily data collection jobs and crawler functionality.DB Migration Testing: Managed and tested database migration from MongoDB to ClickHouse, ensuring data integrity and performance through comprehensive verification and regression tests.Release Management: Oversaw release processes, prioritizing bug fixes and ensuring quality delivery.Issue and Task Triage: Prioritized and managed issues and tasks to maintain project momentum and resolve critical blockers.Taxonomy Project: Created, updated, and managed a sensitive taxonomy project, ensuring data accuracy and relevance.Test Artifacts: Developed and maintained test plans, checklists, and strategies to ensure thorough test coverage.Localization Testing: Conducted localization and internationalization testing to ensure product compatibility across different regions.This role honed my expertise in quality assurance, and data analysis, contributing to Sensor Tower's market leadership and product excellence.
  • Ram 360 Agency
    Software Qa Engineer
    Ram 360 Agency Jun 2015 - Oct 2016
    Ukraine, Kiev, Gaidara 50B
    L’Oréal Ukraine / L’Oréal Matrix Ukraine:Projects: Web portal and mobile app for merchandisers and admins, web portal for brand promotion (MatrixUA).Responsibilities: Manual testing of UI/UX, regression, and performance testing to ensure functionality and user satisfaction.EKO Market:Project: Web portal for managing complaints and customer issues, and regular email notifications.Responsibilities: Conducted thorough testing of complaint workflows and validated email notification systems for accuracy.Velyka Kishenya:Project: Web portal for complaints management, bonus program development, and logical consistency.Responsibilities: Tested UI/UX and regression scenarios, ensuring seamless user experience and correct bonus program implementation.British American Tobacco:Projects: Resource and customer info management system, mobile app (Android. iOS), and web portal for front and back office.Responsibilities: Comprehensive testing across platforms, including integration, API testing, and data analysis.Siniat:Project: Web portal for connecting builders with resource providers.Responsibilities: Ensured data mapping accuracy, tested user interactions, bonus program development, and verified the linkage between builders and suppliers via UI.Core Responsibilities:Manual Testing (UI, UX): Validated design and functionality of user interfaces.Regression Testing: Ensured new updates did not disrupt existing features.Performance Testing: Assessed application performance under various loads for optimal efficiency.Data Mapping Testing: Verified database data mapping for integrity and future use.Google Analytics: Analyzed user data and created retention insights presentations.Email Notifications: Developed and tested email systems for reliable delivery.Prototyping: Created web and mobile app prototypes using Proto.io and Framer, facilitating effective design reviews.
  • Qa Freelance
    Qa Engineer/Customer Success
    Qa Freelance Sep 2015 - Sep 2016
    QA Engineer / Customer Success, TravelSim BGFeb 2015 — Apr 2016 | VarnaAs a QA Engineer and PM Associate for TravelSim BG’s online shop using the Summer Cart CMS, I focused on ensuring quality and usability. Key responsibilities included:Manual Testing: Conducted UI and UX testing to identify and resolve issues.Test Documentation: Created detailed bug reports, checklists, and test plans.Performance Testing: Used jMeter and Loader.io to ensure website stability under load.Localization & Internationalization Testing: Verified functionality across different regions and languages.User Stories & Flows: Developed user stories and optimal flows to guide development and testing.These efforts contributed to a high-quality user experience and operational efficiency.QA Engineer, Cyber Bionic SystematicsJun 2015 — Nov 2015 | KyivIn this short-term contract, I worked on a portal for testing customer knowledge in computer technologies and facilitating course purchases. Key responsibilities included:Manual Testing: Performed detailed manual testing to improve portal functionality.Mentoring: Guided QAs in performance testing with jMeter and HP LoadRunner, explaining key metrics.This role helped ensure the portal's reliability and provided a robust educational platform.
  • Polygon
    Senior B2C/B2B Manager
    Polygon Aug 2013 - May 2015
    Kyiv, Kyiv City, Ukraine
    As a Senior B2C/B2B Manager at Polygon, I spearheaded business growth through effective prospect identification, relationship management, and sales strategy. My key contributions included:Business Development: Identified and secured new business opportunities by evaluating industry positions and conducting market analysis.Client Relations: Built and maintained strong relationships with clients, offering support, insights, and tailored solutions to enhance their experience and drive satisfaction.Sales Excellence: Established and nurtured contacts with prospects, recommending appropriate solutions and driving product sales.Team Enhancement: Elevated team capabilities by providing training, answering technical queries, and mentoring less experienced members.Market Research: Stayed abreast of industry trends, market activities, and competitors to identify potential product improvements and new opportunities.Report Preparation: Collected, analyzed, and summarized data to prepare comprehensive reports, aiding strategic decision-making.Quality Assurance: Ensured high service quality by setting and enforcing organizational standards.Professional Development: Enhanced knowledge and skills by attending workshops, reviewing publications, and participating in professional networks.Sales Target Management: Oversaw the fulfillment of personal sales targets, contributing to overall team success.My role was pivotal in driving sales growth, improving team performance, and ensuring client satisfaction.

Sergey Klikich Education Details

Frequently Asked Questions about Sergey Klikich

What company does Sergey Klikich work for?

Sergey Klikich works for Sphere Software

What is Sergey Klikich's role at the current company?

Sergey Klikich's current role is Quality Assurance Analyst.

What schools did Sergey Klikich attend?

Sergey Klikich attended Odessa National Telecommunications Academy, Odessa National Telecommunications Academy, Kyiv College Of Communications, Perspectiva, Kyiv College Of Communications, English Language School #155, Kiev, Ukraine.

Who are Sergey Klikich's colleagues?

Sergey Klikich's colleagues are Alo Token, Ivan Kosenko, Oksana Kuzko, Matthew Brown, Vlada Balenkova, Dima Vasiliev, Igor Dulsky.

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