Sergey Klimenko Email & Phone Number

Rostov, Russia

• 200+ employees, 187 Rooms, 2 A la Carte restaurants, 1200 meters of conference space;• Managed general contractor on behalf of owner, ensured that all obligations were fulfilled;• Worked together with consultants: Jensen Hughes – MEP, Corner Stone – Security, iStack –RMS, BMS, IT, Humble Arnold – Kitchens & Laundry, ARA Design – design & interiorconsultants – accepted their work on behalf of owner;• Developed PR and Marketing strategy;• Developed Strategic Positioning, 3-year business plan;• Implemented and localised original concepts for two a la carte restaurants (Italian – main,Pan-Asian – rooftop restaurant-bar); Repositioned Italian concept in the beginning of 2024;• Implemented crucial alternative solutions: 1C ERP; semi-automated managerial accountingsystem to follow with USALI standards, alt. booking engine, channel manager and bookingsystem, alt. advanced web sites (hotel, restaurants, apartments), alt. guest loyalty programbased on HRS TNG and Micros solutions, purchased Opera Sales and Catering interface forsales department, implemented smart PBX system and smart CCTV additional controlsystem.• Consult owner with hotel business development opportunities inside and outside Russia;• Part of development projects: existing hotel (250 keys) to go through major reconstruction (3yrplan); new hotel to be built (240 keys) from scratch in Kislovodsk, Russia (3yr plan).

Moscow, Russia

Ensure that all departments in Rooms Division (Front Office, Reservations, Revenue,Housekeeping, Fitness & SPA, Security) are managed efficiently;Ensure high level of Guest satisfaction;Maintain hotel facilities in great/working conditions;Communicate to Owners;Create annual Business plan and CAPEX schedule;Manage expenses through purchasing and labour;Ensure financial target Hotel GOP is met.

Moscow, Russian Federation

Ararat Park Hyatt Moscow:• Develop and implement long term strategies to achieve incremental revenue growth,• Adjust price positioning of APHM to increase market share through Retail segments;• Generate incremental revenue through inventory optimization, achieve ADR growth throughpremium room type sales and rooms upselling;Hyatt Regency Moscow Petrovsky Park:• Position newly opened Hyatt Regency Moscow Petrovsky Park as a preferred MICEdestination through value driven pricing;• Guide Sales teams and provide support with building group and volume base;• Implement long-term strategy to drive incremental top line revenue in rooms and banqueting;• Manage and develop working relationships with key internal and external stakeholders(Owners – asset management company);

Moscow, Russian Federation

Responsible for guiding the Revenue Management Strategy for RC Moscow propertyAnnual budgetMarketing and E-Commerce strategyTalent developmentIntegrated strategies for segment developmentPre-Opening hotel strategy and support

Forecasting (One Yield) (30,60,90 days)Rooms budget developmentInventory management (MARSHA/One Yield, Opera)Yield management Market analysis ( business segmentation/booking source/booking lead time )Development of short term / long term strategic sales action plans

Master Of Business Administration (Mba), Investments And Securities

Bba, Hospitality

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