Senior Vice President Product Management
Current• Responsible for overhaul and upgrade of Citi Research’s global authoring and distribution systems on desktop and mobile platforms, improving productivity of 1,200+ users across four regions. Overseeing the project life cycle from planning to execution over an 18-month schedule, delivering the project on time• Work with product strategy teams to create customizable product curation process using a client-centric approach, leading to an increase in efficiency and readership by 14% YoY• Identified relevant emerging technologies for Citi Research to boost analyst productivity, automated authoring of research reports and other relevant innovation areas. Assisted Citi Markets Strategic Investment team’s investment diligence efforts for Aiera• Negotiated and managed relationships with clients and vendors for data delivery• Liaise with business users, technology, and compliance partners on the daily basis to ensure holistic requirement gathering and smooth product delivery, while providing consistent updates to senior management on rollout metrics and success criteria • Manage a global team (12) responsible for delivering client interaction data to 400+ clients. Processes involved high-touch communications with both clients and third-party vendors for customized data delivery• Host monthly senior management meetings to provide updates on accuracy, completeness, and timeliness of data delivery• Established a workflow framework that increased data quality by 17% and shortened delivery time by 38%• Led the global implementation of regulatory frameworks (MiFID II regulation of research unbundling) by working with clients, senior management, legal, and technology• Provided recommendations to business and senior executives to improve process, cleared roadblocks, ensured global consistency, and closed gaps between current and target state