Sergey Seres Email & Phone Number

Prague, Czechia

Developed analytical tools for tracking operational KPI's. Developed market intelligence tools for monitoring market trends. Automated processes across multiple departments, developed dashboards, improved and automated reporting tools.Working closely with sales, procurement, logistic and production teams to identify opportunities for process improvements and automating day-to-day business operations.

Belgrade

Managing company's pricing strategies, setting up and adjusting rates in order to maximize profitability and revenues on the global market. Ensuring integrity and accuracy in all pricing matters.Analyzing the financial impact of alternative pricing approaches, forecasting demand, revenue and conversions. Implementing retail and wholesale rates based on historical data, current market conditions and competitor activities. Presenting results and pricing proposals to C-level management. Monitoring KPIs , the financial impact of previous pricing decisions and performing corrective actions when needed.Supervising pricing analysts responsible for pricing activities, market reviews and for supporting other teams. Analyzing price change requests from the sales team by evaluating margin impact, potential incremental volume, and competitor price levels. Preparing Requests for Proposals (RFP), providing sales leaders with profitability analysis for new and existing customers. Providing guidance to regional sales reps to ensure that price quotes are profitable and competitive. Defining new business procedures and writing business requirements for pricing improvements.Working closely with business intelligence, logistics, network and sales departments to ensure integrated profit maximizing approach in each pricing decisions.

Belgrade

GroundLink is a chauffeured black car service, offering point to point and airport transfer service for corporate clients and leisure travels in 110 countries. With its award winning app, world class website and exceptional 24/7 customer service center, seamlessly connects a vast network of professional and licensed drivers with discerning clients who value their time, value their safety, and appreciate great customer service. GroundLink offers comfortable, reliable and affordable black car service, along with the industry's only on-time guaranteeResponsible for the day-to-day operations of the affiliate relations department, including supply management, dispatch and pricing. Worked closely with IT engineers to monitor suppliers behavior and ensure efficiency through scheduling and driver on time performance. Involved in historic data analysis required for service and process improvements. Developed and optimized logistics processes, automated existing processes required for efficiently growing the business. Improved products by proactively searching for bugs and have been suggesting new features that have improved supplier and customer experience.Analyzing competitive pricing dynamics in the market, evaluating market behavior and formulating optimal pricing strategies for improving competitive advantage.

Belgrade

Managed a diverse team of 15 agents including pricing analysts, dispatchers and quality controllers. Designed and deployed processes that improved the performance and efficiency of supply/affiliate network and logistics.Responsibilities included:- Developing a worldwide network of suppliers- Dispatch KPI monitoring and improvements- Affiliate network development, identifying and solving issues in the supply network- Competitive pricing analysis and wholesale rates negotiation.- Revenue management and data analysis- Affiliate/supply support. Manage day-to-day support for GroundLink suppliers.

Belgrade

Bachelor Of Engineering (B.Eng.), Marketing, Economics

Computer Science