Sergio Rivera Email & Phone Number

Stuart, Florida, United States

Inspect components, materials, and products into the Repair Station Quality System including cosmetic acceptability. Verifies parts and components are in compliance to purchase order, repair order, and work order requirements including Certification documents. Maintains quarantine area, brings suspected unapproved parts to the attention of the Quality Assurance Manager, and upon direction of the Materials and Purchasing Manager mutilates scrap material and maintains log per Repair Station Quality Control Manual.

West Palm Beach, Florida, United States

Developed and implemented strategic sales plans leading to an increase in personal sales and corporate goals. Secured new accounts per quarter, focusing on long-term relationship building and customized solution offerings. Enhanced customer satisfaction and loyalty through a "feedback and follow-up" system, reducing customer complaints and increasing client ratings. Led teams in the planning and execution of high-priority sales campaigns, and achieving a 90% success rate.