Sergio Saez Email & Phone Number

Provided advanced technical support for network devices; ran diagnostics and resolved intricate hardware/software issues; deployed system configuration; and optimized network infrastructure to ensure peak IT performance; managed 3 buildings and 90+ terminal locationsComplete daily IT support tickets, escalating when necessary Assisted in implementing and explaining MFA to staffOn-the-spot troubleshooting for users. Managed 3 buildings, 90+ locations and 700+ devices

United States

Provided shipping, receiving, storage and order fulfillment services for finished goods, inventory, materials, supplies, parts and equipment at the assigned facility(s).• Packaged and processed high priority and highly sensitive product for the cryogenic department.• Carried out orders with excellent accuracy.• Handled delicate items with great attention to detail.• Performed daily inventory management for the cryogenic department.• Trained to operate distribution equipment.• Made daily use of Microsoft applications.

Cybersecurity And Information Assurance, Computer And Information Systems Security/Information Assurance, Junior

Associate Of Science - As, Information Technology