Sergio Valenti Email & Phone Number

Chicago, Illinois, United States

Grew portfolio size, increased volume by over 35%, and increase GPI by over 65% YTD.

Chicago, Illinois, United States

Maintaining a carrier portfolio, negotiating rates, selling freight loads, ensuring carriers pickup and deliver goods as scheduled. Quoting customer representatives on RFQs and cost of hire. Providing transportation solutions such as trailer drop and hook, or providing other equipment requirements. Providing good customer service experience for customers and carriers.Capacity Portfolio Manager II (Promoted) 2023 – PresentSenior Key Account Manager (Promoted) 2017 – 2023● Received annual performance equity stocks from 2014-2021, reflecting recognition of exceptional contributions.● Led booking of 700-800 loads monthly, contributing to consistent revenue streams totaling $100,000 per month.● Generated over $1 million in annual revenue through strategic partnerships by cultivating account relationships.● Streamlined logistics processes and enhanced visibility within SAP/ERP systems by integrating GPS tracking automation.● Achieved $100K monthly gross profit by leading front-line organization for carriers, maintaining 95% on-time scores.● Mentored and developed new hires, enabling all to drive business independently and build successful sales portfolios.● Optimized margins and secured long-term dedicated freight agreements by negotiating contractual rates and RFQ pricing.● Significantly reduced customer loading/unloading costs and enhanced operational efficiency through innovative drop and hook trailer solutions.

Chicago, Illinois, United States

Maintaining a carrier portfolio, negotiating rates, selling freight loads, ensuring carriers pickup and deliver goods as scheduled. Quoting customer representatives on RFQs and cost of hire. Providing transportation solutions such as trailer drop and hook, or providing other equipment requirements. Providing good customer service experience for customers and carriers.

Chicago, Illinois, United States

Carrier Sales Representative (Promoted) 2007 – 2009Carrier Assistant 2006 – 2007● Significantly increased revenue and client satisfaction by elevating sales and negotiation skills.● Fostered lasting client relationships and loyalty by setting and exceeding high customer service benchmarks.● Improved navigation efficiency and proficiency within internal systems through implemented training programs.● Managed business operations while providing coaching on selling, negotiation techniques, and solutions to issues.● Achieved significant reductions in customer expenses by managing cost-saving initiatives through coordinated multi-pick options.● Enhanced customer service effectiveness by streamlining communication channels via Outlook, Teams, and phones.● Fostered smoother operations and proficiency in SAP and Navisphere software through mentoring eight representatives.

Carol Stream, Illinois, United States

Assistant Store manager in charge of inventory forecasting and replenishment, keeping sales floor stocked and displayed properly. fast-paced environment, managing cashiers and associates, cash, taking daily inventory data, providing customer service, making sure displays are presented nicely, accepting daily truck deliveries.● Led motivated team of seven employees, optimizing productivity and ensuring top-notch customer service.● Empowered employees through leadership training, resulting in improved productivity and team cohesion.● Elevated the presentation of special purchase items weekly, attracting more customers and increasing sales.● Ensured accurate stock levels and timely replenishment through quarterly inventory counts and monthly orders.● Achieved enhanced store experience and customer satisfaction, leading to increased sales and minimized stockouts.● Managed schedules, product presentation, and cash office responsibilities, enhancing store aesthetics and efficiency.● Initiated inventory program, delegated employee rotations, engaged with customers regularly, set up visual merchandise, managed daily inventory orders, and trained new reps.● Implemented inventory tracking system to prevent loss of thousands of dollars in food/products, resulting in consistently balanced inventories and improved financial performance.

Hoffman Estates, Illinois, United States

Forecasting sales, analyzing inventory levels, and replenishing and maintaining inventory levels to northeastern region full line stores

60108

Sales in electronics and home appliances. Kept inventory on floor displays replenished. Provided customer service.● Led team training initiatives, enhancing sales techniques and credit revenue generation.● Elevated product visibility and boosted sales performance through sales floor optimization.● Optimized $125M inventory management, ensuring JIT deliveries and operational efficiency.● Achieved highest sales and credit revenue figures through strategic market analysis and competitive drive.● Directed inventory analysis and visual merchandising strategies for Northeast store performance enhancement.