Sergio Acevedo Email & Phone Number

Orlando, FL, US

Florida & Georgia

• Shared responsibility with operations managers and their HR teams for key HR functions such as Employee relations, succession planning, incident investigations, disciplinary actions.
• Built and maintained a strong company presence in Florida, by fostering quality relationships with new as well as existing customers while ensuring exceptional customer service and compliance with state and federal laws.
• Assisted with strategies for recruiting, staffing and training programs to meet headcount goals.
• Delivered HR policy and procedure guidance to new hire orientation, employee benefits, leave management, exit interviews, recognition programs, and disciplinary actions.
• Acted as a first line liaison with temps to facilitate resolution of employee concerns.
• Worked closely with leadership to build positive employee relations, increase employee engagement, productivity and retention.

• Met and exceeded hiring quotas by consistently and quickly recruiting qualified candidates.
• Conducted employment research by using electronic search engines such as: LinkedIn, Career Builder, Indeed and other methods of sourcing qualified candidates.
• Managed screening of applicants to determine set of skills, qualifications and interest level.
• Attended and participated in job fairs and community activities to promote opportunities to applicants by providing key information about jobs and responding to their questions.
• Wrote compelling job summaries and job descriptions to attract qualified candidates.
• Managed the implementation of the recruitment and applicant tracking systems (Madison CRM & EmployStream)

• Prepared, set up, operated and adjusted fibers to cut, edge, saw, drill, or grind glass.
• Manual finishing work using hand tools, equipment, and measuring devises.
• Maintain cleanliness and good housekeeping according to 5S.

Charlton, MA

• Developed, managed and implemented new processes for new generation of products.
• Analyzed data, documented findings of tests, and prepared recommendations and work instructions for implementation of procedures.
• Met project deadlines by scheduling and directing production of new products on a daily and weekly schedule.

Charlton, MA

• Managed operations and conducted quality control of the product line with direct supervision of 16 manufacturing team members while ensuring safe practices.
• Fostered teamwork and leaded the manufacturing team members throughout all the different processes’ operations to ensure accuracy and efficiency.
• Perform root cause analysis, decreased scrap and reduced costs on key products by designing optimized processes.
• Evaluated and developed new production processes designed to meet customer specifications.

Charlton, MA

• Performed complex grinding and polishing processes on fiber optic arrays that cost $80,000.
• Executed complex manufacturing tasks on the assembly line and machinery.
• Analyzed, adjusted, and solved problems creatively in different steps of the production.
• Trained new employees and assisted the manager in planning production operations to ensure on time delivery to clients and cost effectiveness.

Charlton, MA

• Operated machinery with efficiency and safety.
• Assured precision and consistency in manufactured products.
• Performed minor repairs on multiple machines.

Colombia, Bogotá

• Developed and maintained strong relationships with new as well as existing customers by ensuring exceptional customer service.
• Increase revenue though effective sales, training, and troubleshooting skills.
• Placed orders and managed inventory of merchandise.
• Performed marketing and visual merchandise techniques.
• Completed accurately daily cash registering and store open/close functions.
• Assisted manager by managing all day to day administrative responsibilities.