Sergio Chamma
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Sergio Chamma Email & Phone Number

Digital Marketing Customer Insights Lead @LinkedIn | MBA at LinkedIn
Location: São Paulo, Brazil 13 work roles 4 schools
1 work email found @linkedin.com LinkedIn matched
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Role
Digital Marketing Customer Insights Lead @LinkedIn | MBA
Location
São Paulo, Brazil
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Sergio Chamma is listed as Digital Marketing Customer Insights Lead @LinkedIn | MBA at LinkedIn, a with 36309 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at linkedin.com and a matched LinkedIn profile for Sergio Chamma.

Sergio Chamma previously worked as Customer Insights Lead for Digital Marketing Solitions - UKIE at Linkedin and DACH Team Lead & Strategic Insights Executive at Linkedin. Sergio Chamma holds Master Of Business Administration - Mba, Business Technology - Ai - Data Science - Big Data from Pontifícia Universidade Católica Do Rio Grande Do Sul.

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About Sergio Chamma

With over 21 years of experience in data analysis, strategic insights, and digital marketing, I lead the Marketing Solutions Insights team for UKI and DACH at LinkedIn, one of the world's largest online professional networks. I hold an MBA in Business Technology, with a focus on AI, Data Science, and Big Data, and I have multiple certifications in Google AdWords and Leader Coach.My core competencies include coaching, consulting, and communicating. I mentor a talented group of data analysts and help them maximize their potential and deliver value for LinkedIn and our customers. I use various tools, such as SQL, Python, Presto, Teradata, Power BI, and Tableau, to extract, analyze, and present strategic insights from LinkedIn's unique datasets to our largest enterprise advertisers in EMEA. I also lead the development of high-priority media analytics projects, such as sales team relationships, insights workstream measurement, product adoption, and industry-specific narratives. My mission is to transform complex technology and data processes into business actions that drive value for our customers. I enjoy solving problems, building relationships, and communicating effectively. I am always researching, studying, learning, and improving myself to be better at my role and achieve my goals.

Listed skills include Business Intelligence, Crm, Marketing, Database Marketing, and 56 others.

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LinkedIn
Linkedin
Digital Marketing Customer Insights Lead @LinkedIn | MBA
sunnyvale, california, united states
Website
Employees
36309
AeroLeads page
13 roles

Sergio Chamma work experience

A career timeline built from the work history available for this profile.

Customer Insights Lead For Digital Marketing Solitions - Ukie

Current

Dublin, County Dublin, Ireland

Coached an 8-person team from UKIE and DACH to maximize potential and drive value for LinkedIn and customers. Led analytics and narratives development across all verticals for the UKIE Dublin team, collaborating with Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships, insights measurement, product adoption, and industry-specific narratives.Key Achievements:- Moved to the biggest region in EMEA, impacting the top 2… Show more Coached an 8-person team from UKIE and DACH to maximize potential and drive value for LinkedIn and customers. Led analytics and narratives development across all verticals for the UKIE Dublin team, collaborating with Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships, insights measurement, product adoption, and industry-specific narratives.Key Achievements:- Moved to the biggest region in EMEA, impacting the top 2 largest clients in the UKIE region.- Shifted focus from execution to managing people and projects as a Strategic Analyst.- Led the workstream to engage healthcare clients in the region.- Directed Insights Champions to the next level, incorporating cross-functional teams and creating BootCamp sessions for sales to provide a unified LinkedIn voice in insights, content, and measurement.- Developed the Marketing and Sales scorecard, aligning efforts between marketing and sales teams, reducing costs, and maximizing ROI for clients through enhanced effectiveness.- Co-led the Generative AI adoption team (GAIA), conducting training sessions and developing tools to push innovation with LLM models, reducing time on daily tasks such as emails and PowerPoints using Microsoft Copilot.- Generated insights for Wisdom ERG, promoting awareness of the multi-generational workforce on LinkedIn. Show less

Jul 2023 - Present

Dach Team Lead & Strategic Insights Executive

Dublin, County Dublin, Ireland

Driving change at scale with LinkedIn Marketing Solutions customers. Coached a talented team of data analysts to maximize their potential and drive value for LinkedIn and customers. Leveraged SQL and Python to develop strategic insights, consulting with major enterprise advertisers in EMEA. Led analytics and narratives for the Technology vertical in DACH, collaborating with Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships… Show more Driving change at scale with LinkedIn Marketing Solutions customers. Coached a talented team of data analysts to maximize their potential and drive value for LinkedIn and customers. Leveraged SQL and Python to develop strategic insights, consulting with major enterprise advertisers in EMEA. Led analytics and narratives for the Technology vertical in DACH, collaborating with Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships, insights measurement, and product adoption. Shaped team strategy with other Insights leaders.Key Achievements:- Managed 83 client interactions with 29 accounts in Proserv and Tech, impacting 54% of LMS revenue in the region.- Expanded Insights Champions and Masterclasses globally, creating an asset page with videos, decks, and classes for addressing client problems with insights.- Developed narratives for key verticals and special moments like Black Friday, Summer, and End of the Year.- Participated in ERGs for inclusion, building narratives for Pride and Multi-Generational Workforce.- Became the global leader for Wisdom ERG, promoting diversity in marketing and highlighting the strengths of older workers. Show less

Sep 2022 - Jul 2023

Dach Team Lead & Senior Insights Executive

Dublin, County Dublin, Ireland

Coached a talented group of data analysts, building and leading an insights team to support DACH. Leveraged tools like SQL and Python to develop strategic insights from LinkedIn's datasets, consulting major enterprise advertisers in EMEA. Led analytics and narratives for the Technology vertical, collaborating with DACH Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships, insights measurement, product adoption, and industry-specific… Show more Coached a talented group of data analysts, building and leading an insights team to support DACH. Leveraged tools like SQL and Python to develop strategic insights from LinkedIn's datasets, consulting major enterprise advertisers in EMEA. Led analytics and narratives for the Technology vertical, collaborating with DACH Sales and Marketing leaders. Spearheaded high-priority media analytics projects, including sales team relationships, insights measurement, product adoption, and industry-specific narratives and worked with other Insights leaders to shape team strategy.Key Achievements:- Hired and trained 2 new analysts, expanding the team.- Conducted 73 client interactions with 24 clients in Tech, Professional Services, and Financial Services, impacting 55% of LMS revenue in the region.- Developed analyses that supported the largest sales contract in the region.- Created the Insights Masterclasses as part of the Insights Champions project, enhancing insights' impact on sales across all EMEA sales teams. Show less

Sep 2021 - Sep 2022

Dach, Spain And Netherlands Senior Business Insights Executive

Dublin, County Dublin, Ireland

Partnered with the LinkedIn Marketing Solutions sales team to optimize customer value from their marketing investments on the platform. By leveraging LinkedIn's robust first-party data, I crafted compelling narratives and strategic insights that guided clients in the DACH region towards achieving their business objectives.In my role, I consulted the sales team, providing critical knowledge about available insights and their application. Based on feedback, I conducted tailored training… Show more Partnered with the LinkedIn Marketing Solutions sales team to optimize customer value from their marketing investments on the platform. By leveraging LinkedIn's robust first-party data, I crafted compelling narratives and strategic insights that guided clients in the DACH region towards achieving their business objectives.In my role, I consulted the sales team, providing critical knowledge about available insights and their application. Based on feedback, I conducted tailored training sessions and workshops to ensure the team effectively utilized data-driven insights. Additionally, I positioned LinkedIn within clients' attribution models, proving value and calculating ROI.Key Achievements:- Successfully managed 229 client interactions with 88 clients in the Technology, Professional Services, and Financial Services sectors, significantly impacting 54% of the Marketing Solutions revenue in the region. - Led a team of 5 to develop processes and technology that streamlined and measured the efforts of 70 analysts worldwide. This initiative enabled precise revenue impact measurement and enhanced the delivery of valuable assets to clients. - Directed the Insights Champions initiative, leading 36 sales team members to become points of contact for on-demand tools. This project impacted 150 sales members across EMEA, resulting in a 35% increase in tool usage and improved client engagement.By integrating advanced analytics, strategic planning, and effective training, I ensured that both the sales team and our clients maximized their return on investment from LinkedIn's marketing solutions. Show less

Mar 2020 - Sep 2021

Latam Business Insights Executive.

São Paulo, Brazil

I collaborated with the LinkedIn Marketing Solutions (LMS) sales team to drive customer value through data-driven marketing strategies. Leveraging LinkedIn's first-party data, I developed impactful insights and narratives that helped clients achieve their business goals in the LATAM region.Key Achievements:- Impacted 40% of LMS revenue in LATAM during 2019 by providing strategic insights to clients.- 107 client interactions with 53 clients in tech, education, professional… Show more I collaborated with the LinkedIn Marketing Solutions (LMS) sales team to drive customer value through data-driven marketing strategies. Leveraging LinkedIn's first-party data, I developed impactful insights and narratives that helped clients achieve their business goals in the LATAM region.Key Achievements:- Impacted 40% of LMS revenue in LATAM during 2019 by providing strategic insights to clients.- 107 client interactions with 53 clients in tech, education, professional services, and government, driving 49% of regional revenue.- Developed 15 automated tools, enhancing client service and freeing time for top-tier client focus while training the team for optimal tool usage.- Expanded regional tools globally, creating 20 tools that supported 350 clients worldwide.- Contributed to regional leadership initiatives, shaping account distribution and sales strategies.Strengthened agency relationships by speaking at two regional events. Show less

Feb 2018 - Mar 2020

Sales Operations Coordinator

São Paulo, Brazil

Led the ETO Program for Agencies at Google, responsible for acquiring new advertisers to Google AdWords (Search, Display, YouTube, Analytics, and Shopping) through Direct Acquisition or Publicity Agencies. Managed a team of 30+, including 11 Sales Consultants, 13 Campaign Specialists, and 2 Supervisors.Key Achievements:-Successfully implemented a new portfolio management model in under six months.-Managed a $20M+ portfolio quarterly, exceeding goals by over 20% for four… Show more Led the ETO Program for Agencies at Google, responsible for acquiring new advertisers to Google AdWords (Search, Display, YouTube, Analytics, and Shopping) through Direct Acquisition or Publicity Agencies. Managed a team of 30+, including 11 Sales Consultants, 13 Campaign Specialists, and 2 Supervisors.Key Achievements:-Successfully implemented a new portfolio management model in under six months.-Managed a $20M+ portfolio quarterly, exceeding goals by over 20% for four consecutive quarters.-Achieved over 100% year-over-year growth and 40% quarter-over-quarter growth.-Recognized as the top agency team globally in Q2 2017.-Reduced attrition by 50% through effective coaching and development.-Promoted four team members to Manager positions and trained all managers in coaching techniques.Responsibilities:-Developed strategies to enhance sales and revenue, collaborating with SMB agencies to deliver optimal results using AdWords resources.-Fostered a partnership-driven team environment to add value to clients' businesses using Google products.-Motivated the team to achieve personal and group targets.-Oversaw people management, including recruitment, selection, and continuous coaching.-Created and updated customer and performance reports, collaborating with the international team in Phoenix, Arizona.-Coordinated training schedules with the Training team to ensure all team members stayed current with Google's product and process updates. Show less

Jun 2015 - Dec 2017

Marketing And Technology Consultant

Chamma Tecnologia

São Paulo, Brazil

Worked with Oracle Database, MS SQL Server, MS Access, MS Excel, Siebel, Salesforce, and Tableau to develop tools and design CRM and BI processes. Created reports to support marketing and sales strategies and trained teams on utilizing these tools and reports effectively.Key Achievements:Designed and implemented CRM and BI processes, enhancing data-driven marketing and sales planning.Developed and delivered comprehensive training programs for sales and marketing teams… Show more Worked with Oracle Database, MS SQL Server, MS Access, MS Excel, Siebel, Salesforce, and Tableau to develop tools and design CRM and BI processes. Created reports to support marketing and sales strategies and trained teams on utilizing these tools and reports effectively.Key Achievements:Designed and implemented CRM and BI processes, enhancing data-driven marketing and sales planning.Developed and delivered comprehensive training programs for sales and marketing teams, ensuring efficient use of new tools and processes.Successfully established the Demand Generation Committee, positioning CRM and BI processes, reports, and KPIs as key drivers for demand generation.Positioned technology as a central strategy for marketing and sales planning, fostering an environment of data-driven decision-making.By leveraging advanced databases and analytical tools, I ensured seamless integration of technology into marketing and sales strategies, driving significant improvements in efficiency and effectiveness. Show less

Jan 2013 - Jun 2015

Database And List Research Manager

São Paulo, Brazil

Led a dynamic team of 20 young professionals, responsible for demand generation and audience profiling for 35 annual in-person conferences across Brazil, Argentina, Colombia, and Mexico. Spearheaded initiatives that improved list generation speed by 35% and directly contributed to 30% of event attendees. Utilized Salesforce for efficient data management and lead generation. Focused on training, coaching, and quality assurance, resulting in the promotion of team members to key roles in sales… Show more Led a dynamic team of 20 young professionals, responsible for demand generation and audience profiling for 35 annual in-person conferences across Brazil, Argentina, Colombia, and Mexico. Spearheaded initiatives that improved list generation speed by 35% and directly contributed to 30% of event attendees. Utilized Salesforce for efficient data management and lead generation. Focused on training, coaching, and quality assurance, resulting in the promotion of team members to key roles in sales, sponsorships, and finance.As a strategy professional, I was responsible for generating the results reports and consolidating market information to help the executive decision making of what event subjects we should invest in. Show less

Mar 2011 - Dec 2012

Marketing Supervisor

São Paulo, Brazil

Spearheaded online campaigns and supported the execution of major events, including Oracle Open World Latin America 2010—the largest event of its kind in Brazil, achieving a financial break-even through strategic planning and sponsorships. Managed demand generation, developed and segmented contact lists, and executed invitation campaigns using Oracle Business Suite and CRM. Oversaw event website design, monitored subscriptions and payments, and coordinated event check-in for over three days… Show more Spearheaded online campaigns and supported the execution of major events, including Oracle Open World Latin America 2010—the largest event of its kind in Brazil, achieving a financial break-even through strategic planning and sponsorships. Managed demand generation, developed and segmented contact lists, and executed invitation campaigns using Oracle Business Suite and CRM. Oversaw event website design, monitored subscriptions and payments, and coordinated event check-in for over three days. Utilized Oracle databases and Excel for meticulous event planning and financial management. Show less

Jun 2010 - Mar 2011

Marketing Coordinator

São Paulo, Brazil

Managed core Oracle databases covering customers, prospects, products, sales, marketing, support, and education. Collaborated across departments to create EasyBase, a data warehouse integrating diverse data for a 360-degree client view, enhancing sales insights and revenue generation. Trained a team in Bangalore and the field sales team on using EasyBase, significantly improving data utilization. Ensured timely and quality lead sharing between marketing and sales, boosting MQL to SQL conversion… Show more Managed core Oracle databases covering customers, prospects, products, sales, marketing, support, and education. Collaborated across departments to create EasyBase, a data warehouse integrating diverse data for a 360-degree client view, enhancing sales insights and revenue generation. Trained a team in Bangalore and the field sales team on using EasyBase, significantly improving data utilization. Ensured timely and quality lead sharing between marketing and sales, boosting MQL to SQL conversion by 20%. Developed targeted lists for campaigns, increasing campaign response by 25% and lead generation by 18% using Oracle Database, Oracle Business Suite, and Oracle CRM. Show less

Nov 2005 - Jul 2010

Analyst

São Paulo, Brazil

As a report analyst, using the database to create performance and CS Rep quality reports to the Help Desk Managers

Jun 2003 - Sep 2004

Database Marketing Specialist

Ibm

São Paulo, Brazil

Utilized IBM DB2 to manipulate data and generate target audience lists based on product ownership, demographics, and behavior for marketing event invitations.

Sep 2002 - Jun 2003

Help Desk Coordinator

Santo André, São Paulo, Brazil

Help Desk for Rhodia

Jan 1999 - Jan 2000
Team & coworkers

Colleagues at LinkedIn

Other employees you can reach at linkedin.com. View company contacts for 36309 employees →

4 education records

Sergio Chamma education

Master Of Business Administration - Mba, Business Technology - Ai - Data Science - Big Data

The course aims to expand knowledge about AI, Data Science and Big Data and their applications in the business area, enabling students.

Marketing Postgraduate, Marketing/Marketing Management, General

Develop managers that can study in competitive and fast moving markets by offering technique, tools and background to market analysis.

Bachelor Of Information System, Major In Crm And Marketing Strategies

Activities and Societies: BI, CRM and Technology consultant. Working with Oracle Database, MS SQL Server, MS Access, MS Excel, Siebel.

Regular High School, High School

Colegio Gradual

Activities and Societies: High School Education. High School Education

FAQ

Frequently asked questions about Sergio Chamma

Quick answers generated from the profile data available on this page.

What company does Sergio Chamma work for?

Sergio Chamma works for LinkedIn.

What is Sergio Chamma's role at LinkedIn?

Sergio Chamma is listed as Digital Marketing Customer Insights Lead @LinkedIn | MBA at LinkedIn.

What is Sergio Chamma's email address?

AeroLeads has found 1 work email signal at @linkedin.com for Sergio Chamma at LinkedIn.

Where is Sergio Chamma based?

Sergio Chamma is based in São Paulo, Brazil while working with LinkedIn.

What companies has Sergio Chamma worked for?

Sergio Chamma has worked for Linkedin, Google / Revana, Chamma Tecnologia, Iqpc, and Oracle Brasil.

Who are Sergio Chamma's colleagues at LinkedIn?

Sergio Chamma's colleagues at LinkedIn include Siddharth Mahajan, Emily Lisanti, Beata Babs, Toseif Siddiqui, and Felix Brenner-Müller.

How can I contact Sergio Chamma?

You can use AeroLeads to view verified contact signals for Sergio Chamma at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Sergio Chamma attend?

Sergio Chamma holds Master Of Business Administration - Mba, Business Technology - Ai - Data Science - Big Data from Pontifícia Universidade Católica Do Rio Grande Do Sul.

What skills is Sergio Chamma known for?

Sergio Chamma is listed with skills including Business Intelligence, Crm, Marketing, Database Marketing, Databases, Online Advertising, Microsoft Excel, and Data Analysis.

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