Senior It Strategy And Process Improvement Consultant
Argentina
At Practia Global my first responsibility was to take control and manage the software quality process of a software development project for a financial institution, that involved five different organizations in a multicultural and distributed environment. After that I was mainly involved in several strategy, organization, process improvement and transformation projects, that implied the application of proven and established process frameworks (ITIL, PMBoK, BABoK, COBIT, DMBoK, APQC, Frameworx) as well as lean-agile frameworks (Scrum, Kanban, SAFe, DevOps, MLOps) and innovative process analysis techniques (Process Mining). These projects included assessment, diagnosis, definition, implementation and deployment of an IT operational model, an organization, a governance model and a process framework, in different degrees and scope of application according to the specific customer needs, for several companies in the financial, energy, health-care, media and telecommunications industries.As part of the consulting services I also gave talks and workshops on topics of IT Service Management, IT Governance, Scrum, Kanban, DevOps, MLOps, SAFe, Blockchain and Process Mining.Also, part of my responsibilities included pre-sales consulting, development of commercial proposals, people management, training and coaching.