Sergio Kuan Email & Phone Number

Florida, United States

Tampa, Florida, United States

Vancouver, British Columbia, Canada

• Configured and maintained ERP and procurement applications, including Sage Intacct and Coupa.
• Collaborated with stakeholders to gather requirements, map processes, and implement solutions.
• Refined and maintained a Monte Carlo Simulation model in Python for advanced financial forecasting.
• Streamlined project management processes within an Agile-Scrum framework using Jira.
• Tested and deployed new Coupa releases, ensuring compatibility and integration.
• Developed data models for accurate reporting during new system integrations.

Vancouver, British Columbia, Canada

• Processed invoices for international subsidiaries using Coupa Software with high accuracy.
• Developed automated dashboards using Google Looker Studio for improved reporting and cost coding.
• Identified and resolved pricing discrepancies.
• Played a significant role in rolling out new employee benefits, creating electronic forms, and training teams.
• Supported Coupa Pay and Coupa Expense implementations by liaising with Procurement and Business Systems teams.

• Developed custom dashboards with Python, Pandas, and APIs, providing clients with real-time data insights.
• Executed financial and valuation projects using KPIs like CAC/LTV, NPV, IRR, and ROI.
• Automated repetitive tasks using VBA and Google Apps Script, increasing client productivity.

Vancouver, Canada Area

• Managed regional reports, including parts and services profitability, vehicle inventory, and aging assets.
• Automated daily report generation, reducing execution time from 2 hours to 20 minutes.
• Responded to Statistics Canada surveys for 16 stores, reporting operational metrics.
• Administered vehicle inventory finance and customer collections, enhancing payment reconciliation processes.

Curitiba Area, Brazil

• Managed a team of 40 across multiple dealerships, serving over 1,000 clients monthly.
• Successfully opened a car dealership workshop, which became one of the most profitable units at Le Lac Group.
• Increased monthly auto parts sales volume by 18% by implementing Hyundai parts commerce for insurers across the region.
• Implemented commercial campaigns and training that led to an estimated 32% annual increase in sales of geometry and wheel balancing services.
• Reduced average new car preparation time from 6 days to 2.5 days, significantly improving new car delivery times.
• Achieve a customer recommendation index increase from 50% to 80%, earning a brand award.

São Paulo Area, Brazil

• Managed the largest area in volume sales of auto parts, overseeing large-scale operations and developing plans of action to optimize commercial activities related to parts and services within the area of operation.
• Controlled and stimulated the regional team’s technical and sales training.
• Promoted the company’s policy of spare parts amongst dealers.
• Increased the average ticket sale by 9% and growth in fixed-charge coverage ratio by 6%

São Paulo Area, Brazil

• Provided leadership and guidance to trainees and analysts in conducting risk analyses and other activities.
• Conducted several studies of economic & financial viability of new stores
• Analyzed financial statements of dealerships to verify potential financial risks
• Generated monthly reports demonstrating the overall performance on financial and operational results

Master Of Science - Ms, Business Data Analytics

Master Of Business Administration - Mba, Financial Economics Management

Ba In Business Administration, Business Administration