Serhat Karakus Email & Phone Number

Stevenage, England, United Kingdom

• Results-driven pharmaceutical operator with extensive expertise in critical cell culture activities, including processing, sampling, counting, washing, activation, feeding, and harvesting. Proven track record in.
• Cell Culture Techniques
• Cell Processing
• Cell Sampling, Counting, and Washing
• Cell Activation, Feeding, and Harvesting
• Cell Culture Magnetic Enrichment and Depletion (MACS)

Stevenage, England, United Kingdom

• Results-oriented associate operator with a diverse skill set in pharmaceutical production. Proficient in executing production processes and operating equipment with strict adherence to Good Manufacturing Practice (GMP).
• Production Process Execution
• Equipment Operation
• GMP Compliance
• Safety Awareness
• Compliance Training

• Dedicated and skilled Parking Enforcement Officer with a strong commitment to encouraging considerate parking and facilitating smooth traffic flow. With a focus on minimizing disruptions for drivers, my primary role.
• Parking Enforcement: Enforcing parking regulations and issuing Penalty Charge Notices (PCNs) to violators.
• Evidence Gathering: Recording and documenting evidence and observations to monitor vehicle parking activities.
• Equipment Reporting: Promptly reporting any equipment in need of repair to ensure timely maintenance.
• Street Maintenance: Identifying and reporting problems with signs, lines, or street activity to maintain proper signage and safety.
• Abandoned Vehicle Reporting: Notifying management about abandoned vehicles for necessary action.

Edinburgh, Scotland, United Kingdom

Worked as part of HSBC's Edinburgh Call Center:📞 Managed high volumes of inbound business customer enquiries and provided outbound services via phone and email.💼 Assisted business customers through safeguarding reviews to ensure compliance with the government's 2017 anti-money laundering act and resolved or escalated issues when required.💻 Utilized CRM.

London, England, United Kingdom

• Highly skilled and professional supervisor with a proven track record in effectively managing and leading a team of Civil Enforcement Officers. Committed to enforcing parking regulations and ensuring efficient.
• Team Leadership: Successfully supervised and line-managed a team of 10 Civil Enforcement Officers, providing clear communication, training, development, and motivation.
• Performance Management: Conducted monthly reviews, set KPIs, and generated progress reports to ensure individual and team performance targets were met.
• Compliance and Enforcement: Proficient in enforcing parking regulations, issuing Penalty Charge Notices (PCNs), and completing necessary documentation during enforcement patrols.
• Customer Relations: Established and maintained excellent relations with the public, representing the council professionally and resolving any concerns or inquiries in a courteous manner.
• Documentation and Reporting: Accurate and thorough completion of required paperwork, including pocketbooks, statements, and other relevant information related to enforcement activities.

• Results-driven sales professional with a strong background in the food industry. Skilled in market research, B2B lead generation, and delivering persuasive presentations to drive revenue growth. A collaborative team.
• Market Research: Proficient in conducting thorough market research to identify potential leads and opportunities.
• Lead Generation: Skilled in generating B2B leads through effective prospecting and outbound sales activities.
• Presentation Skills: Experienced in preparing and delivering compelling presentations to engage new prospects and potential investors.
• Revenue Growth: Consistently exceeded revenue targets by driving sales and capturing new business opportunities.
• Marketing Strategy: Collaborated with sales and marketing teams to identify and implement effective marketing strategies.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas