Serina Le Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

- Planned and executed diverse employee engagement events across multiple locations, including cultural celebrations, team-building activities, and award ceremonies, fostering a positive workplace culture.- Developed and managed event budgets for multiple office locations across Australia and New Zealand, ensuring cost-effectiveness while delivering.

Sydney, New South Wales, Australia

- Plan and coordinate in-office events, including quarterly Star Awards event, holiday parties and monthly social events, fostering employee engagement.- Optimised office space utilisation to support a hybrid work model by introducing Zoom Workspace, enhancing efficiency and flexibility for employees.- Transformed the exisiting Sharepoint intranet page.

- Effectively handled cancellations in January, ensuring seamless communication with guests.- Successfully worked with minimal supervision, utilising efficient time management to meet daily targets.- Handled approximately 50 daily inbound calls, using proven sales techniques to convert inquiries into successful reservations.- Ensured the smooth flow of.

Mascot, New South Wales, Australia

- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.- Set targets for employees to drive company success and strengthen motivation.- Supervised team of two-three front desk agents and helped to resolve issues arising during shifts.- Prepared a variety of different written.

Macquarie Park, New South Wales, Australia

- Won an award for "Employee of the Year" in 2020- Streamlined check-in process to decrease wait times and increase customer satisfaction.- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.- Updated customer accounts with add-on room charges, including minibar use and room service bills.- Responded to incoming guests.

Sydney, Australia

Event management and overseeing is also a major requirement of my role. I am involved in all events such as Christmas Spectacular, special services, Young Adult nights, conferences and live streams. I support key teams including operations and production, which are important groups that help ensure fluidity of all Sunday services. Being in a leading role.

Sydney, Australia

In this role I am involved in many roles to developing the church such as administration, marketing, event management, human resources and maintenance overseer.My administrative role heavily revolves around Next Step Pathway, which is a program designed to facilitate church member's understanding of the meaning and value of being involved in the church.

Wetherill Park

As a Shift Manager at Yogurtland, I was responsible for organising staff to fill roles for every day of the week. This required a lot of preparation which could only be done with effective time management skills. Part of my job requirement involved handling money at the register, as well as administering and verifying deposits and other transactions.In.

North Parramatta, Sydney

I provided food service assistance to all residents at the Christadelphian Aged Care. I was primarily responsible for recording, handling and performing all food-related HACCP protocols in all environments. Additional responsibilities included adhering to sanitary regulations governing food handling and providing exceptional service to the residents whilst.