Xavier Serres Email and Phone Number
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IS/IT leader with a wide experience in teams' management and complex international environment. Managing either virtual teams located in vast geographic areas with a variety of cultural realities to be considered (Middle East and Africa), focused in a unique country with a huge business impact (Brazil), or even managing a corporate service serving a large number of subsidiaries worldwide. Since 2012, developing my CIO / IS-IT Director skills in emerging countries (Middle East and Africa first and currently in Brazil).Remarkable functional understanding of the different areas of the business. Aiming to be a truly business partner when not a business enabler.Passionate for helping teams grow thru empathy, proximity, transparency, and a healthy ambition to define challenging goals.Innovator. Seeking for what is new in the IT market or around management that could be helpful for my team and could serve the business strategy.Passionately seeing how Digital is transforming our lives and how this transformation can be assumed by business through a well-defined Digital strategy.
Danone
View- Website:
- danone.com
- Employees:
- 10
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Cio North Latam And Customer Experience Agile Product Group Leader AmericasDanone Jul 2023 - PresentParis, Fr -
Cio Brazil And Digital Marketplace Agile Product Group Leader AmericasDanone Jan 2022 - Jun 2023Paris, FrLeading the IT&Data function in Brazil. Permanent steering committee member in our brazilian operation after the merge of former Essential Dairy Products, Specialized Nutrition and Waters divisions.Leading digital transformation initiatives focused on efficiency, data and consumer experience in Brazil.Building a regional agile team (USA & Canada, Mexico and Brazil) to pivot our delivery towards a product-based IT operation with a mission to enable consumer experience at Every stage of their omnichannel journey, to engage them in a sustainable and personalized relationship. This delivery is organised in products to manage consumer engagement (websites), eCommerce D2C and Consumer CRM. -
Cio BrazilDanone Aug 2014 - Dec 2021Paris, FrLeading the IS/IT shared services serving our 4 divisions in Brazil. Challenges on supporting growth thru IS/IT in a very difficult economic context. Leveraging cultural bareers on IS/IT introducing BI & Analytics, Digital and Artificial Intelligence as technology transformation agents.Permanent Executive Committee member for Dairy and Waters Brazil's Divisions and for the Shared Services Committee. Non-Permanent for Specializedl Nutrition Division.Achievement: Opening the IS/IT department to the business areas by leveraging and empowering the Team and recruiting talent from none-it areas. Influencing my stakeholders in Brazil (Board of Directors, GMs) and in my Corporate Services (Delivery Directors) to gain relevance and attention for the Brazilian specificities (tax related). Reducing IS/IT budget by suppliers’ consolidation strategy and insourcing of some key strategic funtions. Creation of the Digital area in my team to support business transformation thru strategic projects (eCommerce, CRM). Creation of a Data-to-Insights area in my team to foster data and analytics culture in our organization. First two projects using Artificial Intelligence in Brazil and also within the Danone Group (suggested orders for our customers and chatbot for helpdesk). Creation – together with my HR BP- of an acceleration development program for non-managers. -
Cio AmeDanone Feb 2012 - Jul 2014Paris, FrLeading the analysis of an IS/IT shared services based organisation in AME (Africa & Middle East) called IS/IT Hub at Danone. Designing with the BU's IS managers in 2012 the strategic plan to deploy the project in 2013. Building an IS/IT leadership team in the region.Working closely with the BU's top management to get the requiered feedback on the priorities and to actively manage the change. Strong stakeholders management required.My role's geographic scope grew up to reach Morocco, Algeria, Egypt, UAE (used as a business base to deliver to Lebanon, Libya, Pakistan among others), Ivory Coast and South Africa from a delivery point of view. Other countries are included (Tunis, Saudi Arabia) for governance and global coordination.Main challenges achieved during this period were the standardisation of our IT landscape, the deployment of our SAP template in South África (and preparation for Egypt and UAE), the integration of our acquired subsidiary in Morocco, the creation of a regional IS/IT team. and building a regional suppliers network. -
Ame Regional Is/It CoordinatorDanone Jan 2010 - Jan 2012Paris, FrProviding IS/IT Coordination in close contact with the IS Manager on each country. Acting as link between the local IS function and the Corporate services. Building the regional IS strategy. -
Head Of Business Intelligence Competency CenterDanone Mar 2007 - Dec 2011Paris, FrJob purpose: Leading BICC (Business Intelligence Competency Center) Team. Guarantee ongoing activities as well as Projects’ delivery thru an effective budget, team and suppliers management.Reports: 10 internal and aprox. 50 external resourcesBudget: around 7 MeurAchievements: Stabilizing BICC delivery by leading a project to replace our main development supplier, designing our own suppliers' network strategy. Reaching the number of 35 Danone subsidiaries in Europe, America, Asia and Africa served by BI CC. Reducing costs by contracts re-negotiation and a long-term supplier strategy. Innovating by using off-shore development companies (in Cuba) or by using open source solutions. -
Bi Cc Front Office LeaderDanone Jan 2006 - Mar 2007Paris, FrJob purpose: Leading the Front Office team in BICC, responsible for on-site BI projects’ delivery in Europe and America and later on, the relationships with our internal customers in all these subsidiaries.Reports: 5 internal and aprox. 10 external resourcesAchievement: Building strong knowledge based on interaction with our internal clients in Europe and America. Building a team that later on leaded with me the BI CC. -
Bi Cc Project ManagerDanone Nov 2001 - Dec 2005Paris, FrJob purpose: Deploying BI services across South Europe until 2002 and leading the team to create a global BI solution based on SAP ERP data for Danone subsidiaries. Team: 3 internal and aprox. 20 external resourcesAchievements: Building a solid functional and technical solution to allow business areas analyze their main kpis. Creating a sustainable partnership relationship with suppliers. -
International Ambassador At The Official Chamber Of Commerce Of BarcelonaCambra De Barcelona Dec 2020 - PresentBarcelona, Barcelona, EsHelping connecting Catalan and Brazilian enterprise ecosystems to find and maximise business opportunities. -
AnalystGetronics Nov 1998 - Nov 2001Rotterdam, Zuid-Holland, NlDedicated to Excel Logistics project: Just In Time supply for SEAT and NISSAN factories.Business Intelligence analyst at Danone -
AnalystTecnocom 1998 - 2001
Xavier Serres Skills
Xavier Serres Education Details
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Columbia Business SchoolDigital Business Strategy -
EmeritusDigital Business Strategy -
EmeritusMarketing -
EsadeInformation Technology Management -
Eada Business SchoolExecutive Mba -
Institut Català De TecnologiaInformation Systems Management -
Universitat Politècnica De CatalunyaComputer Engineer
Frequently Asked Questions about Xavier Serres
What company does Xavier Serres work for?
Xavier Serres works for Danone
What is Xavier Serres's role at the current company?
Xavier Serres's current role is CIO | CTO | CDO | CIO @ Danone Mexico | Agile Customers´ Product Group leader @ Americas | Board Member @ Specialisterne Brasil | International Ambassador at The Official Chamber of Commerce of Barcelona.
What is Xavier Serres's email address?
Xavier Serres's email address is xa****@****ail.com
What schools did Xavier Serres attend?
Xavier Serres attended Columbia Business School, Emeritus, Emeritus, Esade, Eada Business School, Institut Català De Tecnologia, Universitat Politècnica De Catalunya.
What skills is Xavier Serres known for?
Xavier Serres has skills like Management, Strategy, Business Intelligence, Data Warehousing, Sap, Microstrategy, Erp, Business Intelligence Tools, Dashboard, Fmcg, Balanced Scorecard, Data Integration.
Who are Xavier Serres's colleagues?
Xavier Serres's colleagues are Gaëlle Balland, Liliya Bondarenko, Klaudia Józefczuk, Isabela Bernardes, Zhassulan Kanybekov, Valentina Zhigan, Salut Salut.
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