Seshu Kuppa Email & Phone Number

Dubai, AE

• Led the design and implementation of a responsive CMS and digital asset management solution for a federal entity media office on a custom portal based on PimCore as Business Analyst and Delivery Manager.
• Led a 14-member scrum team of UX, development and QA members
• Acted as a product manager in the design and implementation of the CMS and DAM solution working directly with the client managing and prioritizing the product backlog

Dubai, United Arab Emirates

United Arab Emirates

Ensured timely and qualitative delivery of best practice solutions to the client using geographically and culturally diverse teams within given financial targets / budget (approx. 10M USD).Updated and proactively managed client teams & stakeholders across levels on progress, issues and risks.Led the client relationship, design & implementation AI &.

United Arab Emirates

Spearheaded Operations BI and a self-service analytical solution comprising of an 8-member team that empowered business partners to yield a monetized saving over AED 18M /year by reduction in extra fuel consumption and a 5% in catering / meal wastage.Coordinated with the interface, dependent (within / outside AAT) teams, data owners to highlight.

Implemented Emirates Data Hub- Customer Genome that helped business to identify 125+M customers for enhanced in-flight experience and platform to do end-to-end data analysis / quantitative research.Conducted business requirements analysis, interacting with stakeholders and transitioning to a solution that ingested data in real-time and batch modes from.

Dubai

Evaluated internal and external solutions and implemented value-driven and cost-effective solutions in the areas of Task, Document, Record, Lease & Asset Management, Digitization capabilities across several functional areas such as Legal, Insurance, Treasury, Environment Affairs, Flight Operations, HR, and Facilities.Experienced in floating RFT / RFQ.

Led the Process Improvement group and drove analysis and implementation of tools like JIRA, Confluence, HPSM that empowered efficient BPM with focus on continual improvement and reduced time to market Authored processes, process maps, RACI, KPI’s as per ITIL, ISO and CMMi in collaboration with process owners. Configured & implemented multiple workflows in.

Hyderabad Area, India

Spearheaded roll-out of data analysis (metrics) program for an account group that enables senior management to make informed decisions based on earned value and quality using statistical analysis tools.Authored and implemented Account & Delivery Management framework based on “follow the sun approach”, that enabled effective deliveries and reduced time to.

Hyderabad Area, India

Authored business processes to manage application support including new customer on-boarding as per ITIL.Defined & Implemented an analysis framework to monitor, report, continuously Improve service management.

Facilitated process improvements using 6-sigma. Process champion for projects related to the banking domain.Acted as an auditor, performed delivery audits in collaboration with the onsite customers (banks) that enabled highlight, report and track delivery and compliance risks.

Implemented and ensured business process for effective delivery by projects teams in utility domain.Attained the organization business process are certified as per ISO 9000:2000 standards.

Hyderabad, Telangana, India

Defined and implemented business processes that enabled effective project deliveries.