• Developed and implemented comprehensive process improvement for risk reviews within Payment Integrity• Achieved 100% Net Promoter Score from client after leading her risk review and providing mitigation plan• Fostered strong relationships to ensure buy-in on process changes would last beyond my return to school

• Interfaced with multitudes of test personnel to coordinate data acquisition for several multiple million-dollar flight tests all of which achieved unimpeachable data quality• Created comprehensive instrumentation plans through requirement gathering for tests and never experienced an avoidable lost test time event (0% charged avoidable downtime); standardized process across facilities• Briefed customers as well as Air Force management on instrumentation readiness to guarantee operational excellence and transparency• Oversaw process improvement initiative of checkout station for pressure measurement devices; wrote formalized work instructions for craft personnel which reduced device turnaround times by greater than 50%• Mentored new engineer by cultivating a personal relationship and leading workplace training, which enabled a seamless transition upon my departure• Instilled a collaborative culture between the instrumentation engineers of various test facilities by facilitating meetings to share lessons learned

• Designed and implemented health-monitoring camera system for $50M hazardous cooler (provides conditioned air for high Mach jet engine altitude tests) on-time and under-cost by seeking out feedback across many departments to ensure smooth installation• Received strong evaluations from supervisors by communicating status of multiple projects spanning a wide variety of facilities to ensure transparency