Seth Fields Email and Phone Number

Acted as the primary point of contact for projects related to SigmaSUITE CNC nesting and smart factory software.Provided services including installations, upgrades, database management (MSSQL Servers), configurations, network troubleshooting, and software troubleshooting.Utilized Python scripts, SSMS, Netsuite (Oracle), TeamViewer/RDP Services, and MS Teams to support CNC machines such as lasers, routers, waterjets, and plasma cutters.Managed software upgrades, data transfers, and parallel installations, providing training and on-site support to customers. the use of remote technologies such as TeamViewer or Quick Assist, email, MS Teams, Netsuite, VOIP. Some exposure to CAD SOLIDWORKS and other modeling tools.Handled customer support calls for the SigmaSUITE software, troubleshooting various issues related to configuration, TCP/IP, firewall rule sets, software errors, and CNC programming errors. Offered customer consultations and assistance in resolving issues.

Held Secret Security Clearance for 7 years. Acquired real world experience in MAC (Mandatory Access Control) security environments, Federal physical security operations, and other SOPs. Supported Soldiers efforts in applying for and receiving medical benefits. Ensured compliance with HIPAA, managing medical records and assisting soldiers with medical benefits and compensation. Managed millions of dollars in Government equipment, including security, documentation, operations, maintenance, and distribution.

As a logistics broker maintained a book of business with 100% organic growth sourced via telecom. Worked with dozens of shippers, receivers, and drivers to deliver millions of dollars worth of customer freight