Seth Howe Email & Phone Number

Cary, North Carolina, United States

• Coordinated and oversaw all internal and external catering events at SAS • Actively communicated with clients and staff to ensure mutual goals were being accomplished • Developed and maintained the catering marketing plan including a comprehensive event planning service to clients and detailed menu development • Hired, trained and scheduled catering staff of 12 associates and two supervisors • Actively involved in the development of existing catering staff in service techniques, menu presentation, policies and procedures • Ensured successful operations of catering functions including labor cost control, foods cost control and preparation, transportation, setup, operation and cleanup of all events • Coordinated and implemented the most successful company-wide safety program within Bon Appetit

• Manage a team of professionals through structuring events, monitoring time management and optimizing staff performance.• Analyze, organize and prioritize events in real-time and efficiently delegate tasks.• Maximize customer satisfaction by anticipating and responding to clients’ requests.• Reduce costs through effective equipment planning and ensure rental company compliance to work orders.

Marsh Creek Community Center, June 2010-Current• Lead role in opening a 23,000 square foot community center, including procurement, facility setup, personnel development and training• Research, design and implement recreational programming• Inter-departmental partnering within the city to establish facility service management • Develop and enforce standard operating procedures • Maintain facility records, including a marketing database, daily accounting statements, facility status reports and programming updatesWalnut Creek Wetland Center, September 2009-June 2011 • Develop standard operating procedures for newly opened nature center, including daily operations, building maintenance, emergency and safety protocols• Create and distribute literature to raise awareness to surrounding community organizations; thus cultivating partnerships and increasing facility visitation• Research, design and implement nature themed programming• Facilitate special events and facility rentals• Maintain facility records, including daily financial reports, deposits, employee scheduling and program registrationPeach Road Community Center, February 2007-June 2010 • Directed youth and adult programs with emphasis on education and cultural awareness• Achieved increased revenue streams by successfully marketing rentals and programs via brochures, newsletters and online distributions • Developed mass marketing database targeted at local businesses• Maintained facility records, employee scheduling, payroll and program registrations • Designed and managed a highly structured summer camp that focused on education and recreation• Hired, trained and supervised employees to ensure safe and proper program implementation• Solicited community donations that funded the summer camp food program• Marketed the facility’s mission statement to maximize community participation

• Effectively managed time, tasks and priorities to deliver exceptional customer service for special events that ranged from 40 - 2,000 in attendance• Supported the event manager by prioritizing and resolving situations• Excelled in versatile roles that included set-up, break down, server and bartender positions• Managed inventory control of equipment and rentals before and after events

Parks, Recreation And Tourism Management, Commercialism & Tourism, Business

Education record