Seth Jacowski Email & Phone Number

Normal, Illinois, United States

Operations Team

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

Rockford, Illinois Area

• Manage an outbound, cross-dock freight operation of 1,000,000 lbs. nightly, supervising a staff of 100+ drivers • Coordinate the movement of 20-26 trailer loads destined to five freight assembly centers • Improved efficiency, safety, and customer service metrics by twenty points as part of a service center initiative, earning a national top ten ranking for Class I terminals • Motivate and inform workforce through tactical talks regularly • Provide one-on-one coaching and guidance to help employees meet company standards • Ensure compliance with company policies and DOT and OSHA regulations • Create Standard Work Instructions for the handling of critical accounts • Reconcile fleet inventory nightly • Prepare the dock for a smooth transition to the inbound shift • Review the KRONOS database for all hourly employees • Complete operational audits • Conduct employee reviews

Graduate of the 13 week developmental program where I traveled the Milwaukee region learning all aspects of Con-way Freight's operations while developing front line management skills. During this time, I shadowed Freight Operations Supervisors (FOS) on several different shifts while gaining real-world, hands-on experience making stops in the following places:Rockford, Illinois (Freight Handeling)Green Bay, Wisconsin (Outbound)Stoughton, Wisconsin (Dispatch)Neenah, Wisconsin (Inbound)Tomah, Wisconsin (Freight Assembly Center)Milwaukee, Wisconsin (Office Management)La Salle, Illinois (Maintenance)Ann Arbor, Michigan (Service Center Operations, Freight Operations Supervision)

Performed multiple creative tasks concurrently as technical services intern to: • Develop and administer content for three different project websites• Create two different newsletters that were distributed globally• Synthesize data from financial statements using spreadsheets• Design a website layout for a new global financial services brand• Draft important documents such as MOUs and Requests for Grants• Communicate using Spanish skills with managers through email• Update the in-house CRM database• Teach website content management to staff members

Worked independently and as part of a team to:• Manage University resources• Maintain infrastructure• Improve campus sustainability

Used critical thinking and problem solving skills to: • Identify quality issues in factory production• Repair said faults• Sort and store inventory